Evaluation of Ministerial Instructions (Implementation)

Evaluation Division
Research and Evaluation
December 2011

This report presents the findings of the implementation evaluation of the first set of Ministerial Instructions (MI), which were issued in November 2008 on the basis of a legislative amendment made to the Immigration and Refugee Protection Act (IRPA) earlier that year.

Evaluation of Ministerial Instructions (Implementation) (PDF, 1.2 Mb)

Table of contents

• List of acronyms
• Executive summary
• Management response
• 1. Introduction
  • 1.1 Organization of the report
  • 1.2 Background
• 2. Methodology
  • 2.1 Document review
  • 2.2 Administrative data review
  • 2.3 Key informant interviews
  • 2.4 Site visit to the CIO
  • 2.5 Survey of visa offices
  • 2.6 Assessment of financial data
  • 2.7 Limitations of the methodology
• 3. Findings
  • 3.1 Relevance
  • 3.2 Design and implementation
  • 3.3 Performance
• 4. Conclusions and recommendations
  • 4.1 Relevance
  • 4.2 Design and implementation
  • 4.3 Performance
  • 4.4 Operations
• Appendix A:  Ministerial instructions logic model and original evaluation matrix
• Appendix B:  Ministerial Instructions (MI) Logic Model
• Appendix C:  CIO site visit — work flow and file review
• Appendix D:  List of documents reviewed
• Appendix E:  List of interviewees
• Appendix F:  Interview guides and survey questionnaires
• Appendix G:  Mission pre-MI backlog reduction achievements

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