ARCHIVED – Biometrics Field Trial Evaluation Report
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Section 3: Biometrics Field Trial
Section 4: Evaluation of the Field Trial
Section 6: Biometric System Performance
Section 7: Impact on Clients and Public Acceptance
- 7.1 Client demographics
- 7.2 Client survey
- 7.3 Employee feedback on experiences with clients
- 7.4 Media and public inquiries
Section 8: Organizational and Operational Impacts
- 8.1 Context
- 8.2 Overview
- 8.3 Impact of the field trial on volumes
- 8.4 Impact of the field trial on work processes, human resources and facilities
- 8.5 Impact of the field trial on processing times and service standards
- 8.6 Employee feedback
- 8.7 Toronto Refugee Intake Centre
- 8.8 Headquarters Matching Centre (HQC)
- 8.9 Conclusions
Section 9: Privacy Considerations
Section 10: Lessons Learned from the Field Trial
- 10.1 Strengthening identity management of clients
- 10.2 Client service
- 10.3 Privacy
- 10.4 Forward planning lessons
- Appendix A – Acronyms
- Appendix B – IT Hardware and Equipment
- Appendix C – Performance Indicators
- Appendix D – Description of Preparations for the Field Trial
- Appendix E – Photo Specifications
- Appendix F – Field Trial Brochure
Biometrics Field Trial Evaluation Report
(PDF, 1 MB)
© Her Majesty the Queen in Right of Canada, represented by the Minister of Public Works and Government Services Canada, 2008
Cat. no. Ci4-2/2008E
ISBN 978-0-662-47667-2
- Date Modified:
