ARCHIVED – User Fees Reporting

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User Fees

The following tables list Citizenship and Immigration Canada (CIC) user fees and provide information regarding the history of the fees, client service outcomes, revenue and associated costs.
Notes regarding all fees:

  1. Forecasted revenues are based on CIC’s 2012–13 Report on Plans and Priorities.
  2. Actual revenue amounts are reported on a cash basis. The actual revenue amounts are net of current year remissions and exclude revenues with respect to interest for the Immigration Loan Program.
  3. The full cost for 2011-12 and estimated full cost for planning years are based on the final CIC 2010-11 costs, reported on an accrual basis, and an estimate from other government departments (OGDs). They represent the best available cost data at the time of producing this table.

    OGDs included in CIC’s Cost Management Model are Foreign Affairs and International Trade Canada; Public Works and Government Services Canada; Immigration and Refugee Board; Royal Canadian Mounted Police; Department of Justice; Human Resources and Skills Development Canada; Canadian Security Intelligence Service; Canada Border Services Agency; and Treasury Board Secretariat.

    Please note that the tables do not include the information for the following OGDs: Office of the Commissioner of the Federal Judicial Affairs and Court Administration Services.

  4. Processing times change regularly depending on a number of factors including application intake. Processing times are generally expressed as “80% were processed within a specific period of time.”
  5. Performance results for permanent resident lines of business are current as of December 31, 2011, and as of March 31, 2011, for all other lines of business (including service standards reporting).
  6. It should be noted that CIC’s service standards were not developed to relate to user fees but rather to application processing times.
  7. According to prevailing legal opinion, where the corresponding fee introduction or most recent modification occurred prior to March 31, 2004:
    • the performance standard, if provided, may not have received parliamentary review;
    • the performance standard, if provided, may not respect all established requirements under the User Fees Act (UFA) (e.g., international comparison; independent complaint redress); and
    • the performance result, if approved, is not legally subject to section 5.1 of the UFA regarding fee reductions for unachieved performance.


User Fee: Right of Permanent Residence Fee

Fee Type: Regulatory

Fee-setting Authority: Financial Administration Act (FAA); Immigration and Refugee Protection Act (IRPA); and Immigration and Refugee Protection Regulations (IRPR)

Date Last Modified: May 3, 2006

Performance Standards: This fee is collected for all persons who become permanent residents of Canada except for persons who are exempted by regulations from paying the fee (protected persons and dependent children).

Performance Results: The fee is collected for 100% of applicants who do not qualify for a regulatory exemption. This fee is closely linked to the processing of permanent resident applications in Canada and overseas.



Note: Forecast revenues are based on CIC’s 2012–13 Report on Plans and Priorities.

2011-12 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
82,000 86,600 Costs associated with this fee are related to the overall cost of the immigration  regulatory regime, estimated to exceed $86.6 million 2012–13 82,000 Costs associated with this fee are related to the overall cost of the immigration regulatory regime, estimated to exceed $86.6 million
2013–14 82,000
2014–15 82,000


User Fee: Permanent Residence Application Fee, Permanent Resident Card (PRC) Fee, Permanent Resident Travel Document Fee and Sponsorship Application Fee for Family Classes

Fee Type: Regulatory

Fee-setting Authority: IRPA and IRPR

Date Last Modified: June 28, 2002

Performance Standards: Permanent Resident Application Processing: Priority is given to processing the reunification of immediate family members—spouses, partners and dependent children—and to the other lines of business for which CIC has service standards (Quebec-selected skilled worker, Canadian Experience Class and Provincial Nominee Program applications, as well as federal skilled worker applications received after June 26, 2010).

Service standards on applications for permanent residence are as follows:

As of April 1, 2010:

  • Immediate members of the Family Class processed overseas (spouses, common-law partners, conjugal partners and dependent children processed overseas): We aim to process 80% of these applications within 12 months from the time the application is received at the Case Processing Centre (CPC) in Mississauga.

As of September 30, 2011, new service standards were implemented for other permanent resident classes, including:

  • Federal skilled workers: We aim to process 80% of federal skilled worker applications received after June 26, 2010, within one year from the date we receive a complete application package/request to the date of the final decision.
  • Provincial nominees and Quebec-selected skilled workers: We aim to process 80% of the applications within 11 months from the date we receive a complete application package/request to the date of the final decision (does not include provincial processing time).
  • Canadian Experience Class: We aim to process 80% of Canadian Experience Class applications within 10 months from the date we receive a complete application package/request to the date of the final decision.

Sponsorship application for Family Class processed abroad: There is no public commitment on the time taken to process the sponsorship portion of the Family Class application. However, please see above for the service standard on the end-to-end application process (which includes both the sponsorship application and the application for permanent residence) for spouses, common-law partners, conjugal partners and dependent children processed overseas.

Permanent resident travel documents processed overseas: Processed expeditiously.

PRCs: There are two types of clients for the PRC: new permanent residents who have never had a PRC and existing permanent residents renewing, replacing or requesting their first PRC. As of April 2010, PRCs for new clients are subject to a two-month processing service standard.

Performance Results: Permanent resident application processing: In calendar year 2011, overseas missions issued approximately 231,500 permanent resident visas, and 30,427 were issued in Canada (CPC–Vegreville and in-Canada regions). In 2011, the in-Canada network processed permanent residence applications for 5,032 live-in caregivers; 11,791 protected persons in Canada; and 6,251 spouses, partners and children.
In the 2011–12 fiscal year, performance against service standards related to permanent residence lines of business was as follows:

  • Spouses, common-law partners, conjugal partners and dependent children processed overseas: In 2011–12, 72% of spouses, common-law partners, conjugal partners and dependent children overseas applications met this service standard, with 80% of files being processed in 17 months.
  • Federal skilled workers (received after June 26, 2010): In 2011–12, 88% of these applications met the 12-month service standard.
  • Provincial nominees and Quebec-selected skilled workers: In 2011–12, 57% of these applications met this service standard, with 80% of applications being processed in 15 months or less.
  • Canadian Experience Class: In 2011–12, 48% of Canadian Experience Class applications met this service standard, with 80% of applications being processed in 15 months or less.

Recent processing times for all permanent residents are updated regularly on the CIC website. At the end of calendar year 2011, the in-Canada processing time for permanent residence applications was within 24 months for 80% of live-in caregivers; within 16 months for 80% of protected persons in Canada; and within 18 months for spouses, partners and children. In-Canada operations (including CPC–Vegreville and the in-Canada regions) currently process applications for permanent residence for protected persons, live-in caregivers eligible to apply under the program, members of the spouse and common-law partner in-Canada Family Class, applicants considered under humanitarian and compassionate grounds, as well as permit holders.

Sponsorship application for Family Class processed abroad: The sponsorship eligibility for members of the Family Class processed abroad is generally assessed at CPC–Mississauga, with support this year from the Case Processing Pilot in Ottawa. Priority processing is given to spouses, common-law and conjugal partners, and dependent children. In 2011, CPC–Mississauga processed Family Class sponsorship applications for 49,826 spouses, partners and children, and for 7,026 parents and grandparents.

In 2011, applications received for the sponsorship portion of the Family Class priority class were processed in two months or less in 80% of cases. While there is no public commitment on this portion of the process, the results against the service standard for the end-to-end process on spouses, common-law partners, conjugal partners and dependent children processed overseas is provided above.

At the end of calendar year 2011, Family Class sponsorship applications for parents and grandparents were processed within 32 months or less for 80% of applications processed. Orphans and adopted children are processed daily on a priority basis. Recent processing times for CPCs are updated weekly on the CIC website.

Permanent resident travel documents processed overseas: In calendar year 2011, 80% of applications were processed within 12 days.

PRCs: In 2011–12, 65% of new PRC applications were processed within the service standard of two months, with 80% of files processed within 72 days. Overall, all PRCs (including initial, replacement and renewals for existing permanent residents) received at the end of 2011–12 were being processed in 77 days.

2011-12 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
126,500 115,700 312,500 2012–13 113,100 312,500
2013–14 113,100 312,500
2014–15 113,100 312,500


Note: Forecast revenues are based on CIC’s 2012–13 Report on Plans and Priorities.



User Fee: Work Permit Fee (Individuals and Performing Artist Groups)

Fee Type: Regulatory

Fee-setting Authority: IRPA and IRPR

Date Last Modified: January 2, 1997

Performance Standards: Work permits processed overseas and in Canada: As of September 30, 2011, service standards were implemented for all work permit applications:

  • Work permit application submitted outside Canada: We aim to process 80% of work permit applications received from outside Canada (excluding Live-in Caregiver Program) within two months from the date we receive a complete application package/request to the date of the final decision.
  • Work permit applications for live-in caregivers submitted from outside Canada: We aim to process 80% of live-in caregiver work permit applications received from outside Canada within one year and four months from the date we receive a complete application package/request to the date of the final decision.
  • Work permit applications submitted in Canada (same and new employer): We aim to process 80% of work permit applications submitted in Canada for same and new employers within four months from the date we receive a complete application package/request to the date of the final decision.
  • Off-campus work permit applications submitted in Canada: We aim to process 80% of off-campus work permit applications submitted in Canada within four months from the date we receive a complete application package/request to the date of the final decision.

Performance Results: Work permits processed overseas and in Canada: In 2011, work permits were issued overseas to 132,101 persons while the volume of work permits and extensions issued in Canada was 225,837 persons (includes both paper and electronic applications). CPC–Vegreville prioritizes work permits for those who are changing employers, as applicants extending their permit with the same employer benefit from implied status, and may continue to work until a decision is rendered on their case, with certain conditions.

Performance against service standards, which were established in September 2011, was as follows:

  • Work permit applications received from outside Canada: In 2011–12, 89% of work permit applications received from outside Canada (excluding Live-in Caregiver Program) met the two-month service standard.
  • Live-in caregiver work permit applications received from outside Canada: In 2011–12, 83% of live-in caregiver work permit applications received from outside Canada met the one-year, four-month service standard.
  • Work permit applications submitted in Canada for new and same employers: In 2011–12, 79% of work permit applications submitted in Canada for new and same employers were processed within the four-month (122-day) service standard. 80% of files were processed in under 123 days.
  • Off-campus work permit applications submitted in-Canada: In 2011–12, 100% of off-campus work permit applications submitted in Canada met the four-month service standard.
2011-12 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
48,300 54,400 111,700 2012–13 50,600 111,700
2013–14 53,000 111,700
2014–15 55,400 111,700


Note: Forecast revenues are based on CIC's 2012–13 Report on Plans and Priorities.



User Fee: Study Permit Fee

Fee Type: Regulatory

Fee-setting Authority: IRPA and IRPR

Date Last Modified: June 1, 1994

Performance Standards: Study permits processed overseas and in Canada: As of September 30, 2011, new service standards were implemented for all study permit applications:

  • New study permits and permit extensions submitted in Canada: We aim to process 80% of new or extension of study permit applications submitted in Canada within four months from the date we receive a complete application package/request to the date of the final decision.
  • New study permits submitted outside Canada: We aim to process 80% of new study permit applications submitted outside Canada within two months from the date we receive a complete application package/request to the date of the final decision.

Performance Results: Volume of study permits issued overseas and in Canada: In calendar year 2011, study permits and extensions were issued overseas to 98,771 persons; for in-Canada applications, study permits and extensions (including both paper and electronic applications) were issued for 75,264 persons.

Results against the September 2011 service standards are as follows:

  • New study permits/extensions submitted outside Canada: In 2011–12, 97% of new or extension of study permit applications submitted outside Canada met the four-month service standard.
  • New study permits/extensions submitted in Canada: In 2011–12, 89% of new study permit applications submitted in Canada met the two-month service standard.
2011-12 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
28,500 28,500 44,600 2012–13 31,100 44,600
2013–14 34,400 44,600
2014–15 38,200 44,600


Note: Forecast revenues are based on CIC's 2012–13 Report on Plans and Priorities.



User Fee: Temporary Resident Visa (TRV) Application Fee, Extension of Authorization to Remain in Canada as a Temporary Resident Fee and Restoration of Temporary Resident Status Fee

Fee Type: Regulatory

Fee-setting Authority: IRPA and IRPR

Date Last Modified: January 2, 1997

Performance Standards: TRVs: A new service standard was implemented in September 2011 for TRV applications submitted outside Canada:

  • New TRV applications submitted outside Canada: We aim to process 80% of new TRV applications submitted outside Canada within two weeks from the date we receive a complete application package/request to the date of the final decision.

Performance Results: TRVs: In 2011–12, 77% of new TRV applications submitted outside Canada met the two-week service standard implemented in September 2011; 80% of these applications were processed in under three weeks.

Extensions of authorization to remain in Canada as a temporary resident: CPC–Vegreville processes extensions of authorization to remain in Canada as a temporary resident in various formats, including both paper and electronic applications. Recent processing times for CPCs are updated weekly on the CIC website.

Restoration of temporary resident status: These applications are submitted into various processing streams, including students, workers and visitors, depending on the status that the applicant needs to regain. They are processed according to the processing times of the stream under which they are applying, and thus there are no separate processing times available for these cases.

2011-12 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
109,100 117,900 148,000 2012–13 116,300 148,000
2013–14 125,400 148,000
2014–15 136,800 148,000


Note: Forecast revenues are based on CIC's 2012–13 Report on Plans and Priorities.



User Fee: Temporary Resident Permit (TRP Fee) Fee

Fee Type: Regulatory

Fee-setting Authority: IRPA and IRPR

Date Last Modified: 02-01-1997

Performance Standards: Temporary Resident Permits (TRPs) processed overseas and in Canada: TRPs are processed expeditiously. The variability in the complexity of the cases and the inadmissibilities being addressed mean that no meaningful service standard can be established.

Performance Results: TRPs processed overseas and in Canada: TRPs processed overseas are issued to overcome an inadmissibility identified during the processing of any type of visa application; as such, processing times for TRPs abroad are not available. TRPs processed in Canada are received at CPC–Vegreville and may be referred to local CIC offices for processing. In calendar year 2011, 80% of TRP applications and extensions were processed within 23 months.

2011-12 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
2,100 2,000 7,500 2012–13 2,100 7,500
2013–14 2,100 7,500
2014–15 2,100 7,500

Note: Forecast revenues are based on CIC's 2012–13 Report on Plans and Priorities.



User Fee: Other Immigration Services (Rehabilitation; Authorization to Return to Canada; Immigration Statistical Data; Certification and Replacement of Immigration Documents)

Fee Type: Regulatory

Fee-setting Authority: IRPA and IRPR

Date Last Modified: Various

Performance Standards: Applications processed overseas: Authorizations to Return to Canada (ARCs) are processed expeditiously. No meaningful service standard can be established because ARC cases are extremely variable in nature and complexity. The need for an ARC is usually identified during the processing of any type of visa application.

Certification and replacement of immigration documents: Clients can obtain a certified true copy or a replacement copy of most documents issued by Canadian immigration authorities that have been lost, stolen or destroyed. Requests for certified copies of expired immigration documents are sent to the Query Response Centre via a local CIC. Clients may also request changes to and obtain a replacement of certain current, valid immigration documents. Recent processing times are updated frequently on the CIC website.

Performance Results: Applications processed overseas: ARCs are processed expeditiously but the variable nature and complexity of ARC cases means that there can be no meaningful performance results.

Certification and replacement of immigration documents: Recent processing times are updated regularly on the CIC website.

2011-12 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
2,500 2,600 31,200 2012–13 2,500 31,200
2013–14 2,500 31,200
2014–15 2,500 31,200


Note: Forecast revenues are based on CIC's 2012–13 Report on Plans and Priorities.



User Fee: Right of Citizenship Fee

Fee Type: Regulatory

Fee-setting Authority: FAA; Citizenship Act and Citizenship Regulations

Date Last Modified: January 2, 1997

Performance Standards: This fee is payable by persons obtaining citizenship status. Persons under 18 years of age do not pay the right of citizenship fee.

Performance Results: This fee is linked to acquisition of citizenship status. See Citizenship Fees for additional details. Recent processing times are updated frequently on the CIC website. In calendar year 2011, the national processing time for 80% of citizenship grants was within 20 months; citizenship grants were processed for 196,794 persons.

2011-12 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
19,900 16,800 Costs associated with this fee are related to the overall cost of the citizenship regulatory regime, estimated to exceed $16.8 million 2012–13 19,900 Costs associated with this fee are related to the overall cost of the citizenship regulatory regime, estimated to exceed $16.8 million
2013–14 19,900
2014–15 19,900


Note: Forecast revenues are based on CIC's 2012–13 Report on Plans and Priorities.



User Fee: Citizenship Fees: Grant, Retention, Resumption and Renunciation of Citizenship

Fee Type: Regulatory

Fee-setting Authority: Citizenship Act and Citizenship Regulations

Date Last Modified: January 2, 1997

Performance Standards: Recent processing times are updated quarterly on the CIC website.

Performance Results: In calendar year 2011, the national processing time for 80% of citizenship grants was within 20 months; citizenship grants were processed for 196,794 persons. Recent processing times are updated frequently on the CIC website.

2011-12 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
24,000 21,300 95,200 2012–13 24,000 95,200
2013–14 24,000 95,200
2014–15 24,000 95,200


Note: Forecast revenues are based on CIC's 2012–13 Report on Plans and Priorities.



User Fee: Citizenship Status Document Fees: Proof of Citizenship and Search for Record of Citizenship

Fee Type: Regulatory

Fee-setting Authority: Citizenship Act and Citizenship Regulations

Date Last Modified: January 2, 1997

Performance Standards: Recent processing times are updated quarterly on the CIC website.

Performance Results: In calendar year 2011, the processing time for 80% of citizenship proofs was within six months; CIC issued 66,450 citizenship proofs. Processing times for citizenship proofs are updated regularly on the CIC website.

2011-12 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
4,400 4,800 29,200 2012–13 4,400 29,200
2013–14 4,400 29,200
2014–15 4,400 29,200


Note: Forecast revenues are based on CIC's 2012–13 Report on Plans and Priorities.



User Fee: Fees for Processing Access Requests Filed under the Access to Information Act (ATIA)

Fee Type: Other products and services

Fee-setting Authority: ATIA

Date Last Modified: 1992

Performance Standards: Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension is to be sent within 30 days after receipt of request. The ATIA legislation provides further details.

Performance Results: CIC received 20,575 requests under the ATIA in 2011–12 (not including 2,453 requests carried over from the previous year) and completed 20,891 requests during the same period. In 88% of the completed cases, CIC responded within the legislative timeframe.

2011-12 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
100 100 3,200 2012–13 100 3,600
2013–14 100 3,600
2014–15 100 3,600


Note: Forecast revenues are based on CIC's 2012–13 Report on Plans and Priorities.


Other Information: The number of ATIA requests CIC receives has increased significantly; over the past six years, the number of requests has doubled. This has resulted in increased costs to process these requests. Source: ARCHIVED – Annual Report 2011–2012—Privacy Act, Access to Information Act

User Fees Totals


  2011-12 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
Subtotal Regulatory 447,300  450,600 779,900 2011–12 446,000 779,900
2012–13  460,800 779,900
2013–14 478,400 779,900
Subtotal Other Products and Services 100 100 3,200 2011–12  100 3,600
2012–13  100 3,600
2013–14  100 3,600
Total 447,400  450,700 783,100 2011–12  446,100 783,500
2012–13  460,900 783,500
2013–14  478,500 783,500

External Fees


External Fee Service Standard Performance Results Stakeholder Consultation*
PRCs
PRCs We aim to process 80% of initial PRC applications within two months from the time the confirmation of permanent residence form is completed at a port of entry or at a CIC-inland office to a final decision. Processing times for new applications were not kept within the two-month service standard. In 2011–12, 65% of PRC applications met this service standard.  
Economic Classes  
Federal skilled workers We aim to process 80% of federal skilled worker applications received after June 26, 2010, within one year from the date we receive a complete application package/request to the date of the final decision. Processing times for federal skilled worker applications were kept within the one-year service standard. In 2011–12, 88% of federal skilled worker applications received after June 26, 2010, met this service standard.  
Provincial nominees and Quebec-selected skilled workers We aim to process 80% of provincial nominee and Quebec-selected skilled worker applications within 11 months from the date we receive a complete application package/request to the date of the final decision. This standard does not include provincial processing time. Processing times for provincial nominee and Quebec-selected skilled worker applications were not kept within the 11-month service standard. In 2011–12, 57% provincial nominee and Quebec-selected skilled worker applications met this service standard.  
Canadian Experience Class We aim to process 80% of Canadian Experience Class applications within 10 months from the date we receive a complete application package/request to the date of the final decision. Processing times for Canadian Experience Class applications were not kept within the 10-month service standard. In 2011–12, 48% of Canadian Experience Class applications met this service standard.  
Permanent Residence—Family Sponsorship  
Spouses, common-law partners, conjugal partners and dependent children overseas We aim to process 80% of spouses, common-law partners, conjugal partners and dependent children overseas applications within one year from the date we receive a complete application package/request to the date of the final decision. Processing times for spouses, common-law partners, conjugal partners and dependent children overseas applications were not kept within the one-year service standard. In 2011–12, 72% of spouses, common-law partners, conjugal partners and dependent children overseas applications met this service standard.  
Immigration Applications: Temporary Residence
External Fee Service Standard Performance Results Stakeholder Consultation*
Temporary Residence: Work Permits

Work permit: applications submitted outside Canada

All programs (excluding Live-in Caregiver Program) outside Canada

We aim to process 80% of work permit applications (excluding Live-in Caregiver Program) received from outside Canada within two months from the date we receive a complete application package/request to the date of the final decision.

Processing times for work permit applications (excluding Live-in Caregiver Program) received from outside Canada were kept within the two-month service standard. In 2011–12, 89% of work permit applications (excluding Live-in Caregiver Program) received from outside Canada met this service standard.

 

Work permit: Live-in Caregiver Program applications submitted outside Canada

We aim to process 80% of live-in caregiver work permit applications received from outside Canada within one year and four months from the date we receive a complete application package/request to the date of the final decision.

Processing times for live-in caregiver work permit applications received from outside Canada were kept within the one-year, four-month service standard. In 2011–12, 83% of live-in caregiver work permit applications received from outside Canada met this service standard.

 

Work permit: applications submitted in Canada

(new and same employers)

Please note that it was impossible to report separately on same and new employer this year.

We aim to process 80% of work permit applications submitted in Canada for a new employer within four months from the date we receive a complete application package/request to the date of the final decision.

Processing times for work permit applications submitted in Canada for new and same employers were not kept within the four-month service standard. In 2011–12, 79% of work permit applications submitted in Canada for new and same employers met this service standard.

 

We aim to process 80% of work permit applications submitted in Canada for the same employer within four months from the date we receive a complete application package/request to the date of the final decision.

 

Work permit: applications submitted in Canada

(off-campus work permit)

We aim to process 80% of off-campus work permit applications submitted in Canada within four months from the date we receive a complete application package/request to the date of the final decision.

Processing times for off-campus work permit applications submitted in Canada were kept within the four-month service standard. In 2011–12, 100% of off-campus work permit applications submitted in Canada met this service standard.

 

Temporary Residence: Study Permits

 

Study permits: new permits and permit extensions submitted in Canada

We aim to process 80% of new or extension of study permit applications submitted in Canada within four months from the date we receive a complete application package/request to the date of the final decision.

Processing times for new or extension of study permit applications submitted in Canada were kept within the four-month service standard. In 2011–12, 97% of new or extension of study permit applications submitted in Canada met this service standard.

 

Study permits: new permit submitted outside Canada

We aim to process 80% of new study permit applications submitted outside Canada within two months from the date we receive a complete application package/request to the date of the final decision.

Processing times for new study permit applications submitted outside Canada were kept within the two-month service standard. In 2011–12, 89% of new study permit applications submitted outside Canada met this service standard.

 

Temporary Residence: TRVs

 

Temporary residents: new visa applications submitted outside Canada

We aim to process 80% of new TRV applications submitted outside Canada within two weeks from the date we receive a complete application package/request to the date of the final decision.

Processing times for new TRV applications submitted outside Canada were not kept within the two-week service standard. In 2011–12, 77% of new TRV applications submitted outside Canada met this service standard.

 

* The stakeholder consultation column is not completed because it does not apply to CIC, given that CIC's service standards were not developed to relate to user fees but rather to application processing times.

Fees for Processing Access Requests Filed under the ATIA

Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension is to be sent within 30 days after receipt of request. The ATIA legislation provides further details.

CIC received 20,575 requests under the ATIA in 2011–12 (not including 2,453 requests carried over from the previous year) and completed 20,891 requests during the same period. In 88% of the cases, CIC responded within the legislative timeframe.

The service standard is established by the ATIA and the Access to Information Regulations. Consultations with stakeholders were undertaken by the federal Department of Justice and the Treasury Board Secretariat for amendments in 1986 and 1992.

Date Modified: