Access to Information Act, Privacy Act, Annual Report 2016-2017

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Introduction

Immigration, Refugees and Citizenship Canada (IRCC) is pleased to present to Parliament its 23rd annual report on the administration of the Access to Information Act and the Privacy Act. The report describes the activities that support compliance with both Acts for the fiscal year commencing April 1, 2016, and ending March 31, 2017.

Section 72 of each Act requires that the head of every federal government institution submit an annual report to Parliament on the administration of the Access to Information Act and the Privacy Act during the fiscal year. This report outlines IRCC’s accomplishments in carrying out its Access to Information and Privacy (ATIP) responsibilities during the 2016-2017 reporting period.

About IRCC

IRCC’s work encompasses a broad range of activities such as:

Our mandate comes from the Department of Citizenship and Immigration Act. The Minister for IRCC is responsible for the Citizenship Act and shares responsibility with the Minister of Public Safety for the Immigration and Refugee Protection Act (IRPA).

Delegation Order

The Minister of IRCC (or delegate) is responsible for dealing with requests under the Access to Information Act and the Privacy Act. The Minister delegates his authority to members of senior management and the ATIP Departmental Coordinator (ATIP Director) to carry out his powers, duties, or functions under the Acts, in relation to ATIP requests. Certain authorities are delegated to particular positions in the ATIP Division at National Headquarters.

Purpose of the Acts

Access to Information Act

The purpose of the Access to Information Act is to provide a right of access to records under the control of a government institution. The Act maintains that government information should be available to the public, that necessary exceptions to the right of access should be limited and specific, and that decisions on the disclosure of government information should be reviewed independently of the government.

Privacy Act

The purpose of the Privacy Act is to extend the present laws of Canada that protect the privacy of individuals with respect to personal information about themselves held by a government institution and to provide individuals with a right of access to that information. The Act protects an individual’s privacy by preventing others from having unlawful access to personal information. It also permits an individual specific rights regarding the collection, use and disclosure of this information.

Organizational Structure

The ATIP Division is part of the Corporate Affairs Branch in the Corporate Services Sector at IRCC. The Division administers the Access to Information Act and the Privacy Act for IRCC and is led by a Director, who acts as the ATIP Coordinator for the Department. Three units carry out the Division’s work in addition to 34 Liaison Officers who, though not ATIP employees, coordinate ATIP activities of IRCC branches.

ATIP Divisional Structure at IRCC

Organizational chart described below
Text version: ATIP Divisional Structure at IRCC

ATIP

Operations

Carries out administrative functions and processes bulk of ATIP requests for client files (52 FTEs)

Complex and Sensitive Issues

Processes complex and sensitive ATIP requests (16 FTEs)

Privacy, Policy and Governance

Develops ATIP policies, provides ATIP advice, guidance and support, delivers ATIP training and promotes awareness (8 FTEs)

Liaison Officers (34)

Represent branches and regions and assist by performing searches, collecting records and presenting recommendations related to requests

Highlights of the Statistical Report, 2016-2017

Requests Received Under Both Acts

Graph described below

Text version: Access to Information Requests Received and Completed

Year Received  Completed
2012-2013 25,010 26,020
2013-2014 29,281 27,407
2014-2015 34,066 33,524
2015-2016 41,660 40,107
2016-2017 50,728 48,733

IRCC remains the most accessed federal institution, receiving 50,728 requests under the Access to Information Act in 2016-2017. This total represents an increase of nearly 22 per cent from the previous reporting period.

The Department invoked exemptions on 35,437 requests (73 per cent), and all information was provided in 9,102 of its requests (19 per cent). The remaining 4,194 requests (8 per cent), were either transferred or abandoned.

The majority of Access to Information Act requests received were for case files.

Graph described below

Text version: Privacy Requests Received and Completed

Year  Received Completed 
2012-2013 5,114 5,486
2013-2014 9,961 9,225
2014-2015 13,778 13,082
2015-2016 15,292 15,077
2016-2017 12,605 11,808

IRCC remains one of the most accessed federal institutions, receiving a total of 12,605 requests submitted under the Privacy Act in 2016-2017.

The Department invoked exemptions on 7,272 requests (65 per cent), and all information was provided in 1,990 requests (19 per cent). The remaining 2,546 requests (16 per cent) were either transferred or abandoned.

The majority of privacy requests received were for case files.

Pages Reviewed Under Both Acts

Graph described below
Text version: Privacy Requests Received and Completed
Year  Pages Reviewed
2012-2013 1,884,151
2013-2014 1,724,953
2014-2015 2,227,317
2015-2016 2,923,225
2016-2017 3,579,498

As the number of requests continues to grow, the volume of pages continues to grow as well. In 2016–2017, IRCC reviewed 3,579,498 pages.

Sources of Requests Under the Access to Information Act

The business sector (primarily immigration consultants and lawyers) is still the largest source of requests, accounting for 56 per cent of all requests. The general public accounts for 32 per cent, and the media, organizations and academia account for 8 per cent of requests. The remaining 4 per cent represents requesters who decline to identify themselves.

Sources of Access to Information Requests

Chart described below
Text version: Sources of Access to Information Requests
Sources Requests
Business 28,330
Public 16,223
Media, Academia and Organizations 4,279
Decline to Identify 1,896

Exemptions Invoked Under both Acts

Access to Information Act

The majority of exemptions invoked by IRCC fell under three sections of the Access to Information Act:

More than one section can be applied to a specific request.

Privacy Act

The majority of exemptions invoked by IRCC fell under three sections of the Privacy Act:

More than one section can be applied to a specific request.

Completion Time Under Both Acts

IRCC completed the majority of its requests within 30 days.

Access to Information Requests Completion Times

Chart described below
Text version: Access to Information Requests Completion Times
Completion Time Percentage
Within 30 days or fewer  71%
31 to 60 days 20%
61 to 120 days 6%
121 days or more  3%

IRCC responded to:

  • 34,772 requests (71 per cent) within 30 days or less;
  • 9,730 requests (20 per cent) within 31 to 60 days;
  • 2,887 requests (6 per cent) within 61 to 120 days; and
  • 1,344 requests (3 per cent) in 121 days or more.

Privacy Requests Completion Times

Chart described below
Text version: Requests Completion Times
Completion Time Percentage
Within 30 days or fewer 65%
31 to 60 days 24%
61 to 120 days 6%
12 days or more  5%

IRCC responded to:

  • 7,662 requests (65 per cent) within 30 days or less;
  • 2,846 requests (24 per cent) within 31 to 60 days;
  • 690 requests (6 per cent) within 61 to 120 days; and
  • 610 requests (5 per cent) in 121 days or more.

Complaints and Audits Under Both Acts

Access to Information Act

During the 2016-2017 reporting period, the Department was notified of 115 access complaints received by the Office of the Information Commissioner of Canada. This represents 0.24 per cent of all requests completed during this period. The majority of complaints were related to processing times or exemptions.

During the reporting period, ATIP processed and closed 191 complaint investigations. Of these, 127 complaints were abandoned, discontinued or deemed to be unfounded, and the remaining 64 complaints were resolved to the satisfaction of the requester.

During the 2016-2017 reported period, no audits were undertaken under the Access to Information Act.

Privacy Act

During the 2016-2017 reporting period, the Department was notified of 25 privacy complaints received by the Office of the Privacy Commissioner (OPC). This represents 0.22 per cent of all requests completed during this period. The majority of the OPC complaints were related to processing times.

During the reporting period, ATIP processed and closed 13 complaint investigations. Of these, three were deemed not well-founded or discontinued, while 10 were resolved to the satisfaction of the requester.

During the 2016-2017 reported period, no audits were undertaken under the Privacy Act.

Actions Taken Under Both Acts

To reduce the processing times of requests that are overly broad, analysts contact requesters to try to determine exactly what information they are seeking to obtain. This enables ATIP to narrow the scope of the request. Additionally, it enables the ATIP Division to respond in a timely manner while ensuring that the requester receives relevant records.

Another action taken by the ATIP Division was to implement a requirement for analysts to document extension rationales to ensure that all extensions taken can be reviewed and justified.

Informal Access Requests Under the Access to Information Act

IRCC posts summaries of completed access to information requests pertaining to corporate records on the Open Information website. In 2016-2017, IRCC closed 492 requests for copies of some of these previously released requests.

Monitoring Compliance Under Both Acts

The ATIP Division prepares two weekly reports for senior management. First, a ‘snapshot’ report that contains various statistics, including the number of requests received and processed, as well as the current compliance rate under both Acts. Second, a summary report of upcoming requests soon to be disclosed under the Access to Information Act.

Appeal to the Federal Court Under Both Acts

No appeals to the Federal Court were filed against IRCC regarding the Access to Information Act or the Privacy Act during the 2016-2017 reporting period.

Privacy Impact Assessments

To fulfil its mandate and effectively deliver its programs and services, IRCC collects, uses and discloses personal information. In accordance with the Treasury Board of Canada Secretariat policy, the Department undertakes Privacy Impact Assessments (PIAs) to determine whether privacy risks are present in all new or existing departmental programs, initiatives or projects that collect and retain personal information.

Privacy Impact Assessment Summaries

During the 2016-2017 fiscal year, IRCC completed six PIAs. The PIAs are briefly described below.

Information Sharing on a Case-By-Case Basis with Australia and New Zealand

The PIA report examined the authority under which IRCC undertakes case-by-case information exchanges with counterpart organizations in Australia and New Zealand, the types of information that may be exchanged and the measures and safeguards being adopted to ensure exchanges meet modern privacy standards.

Information exchange on a case-by-case basis may only be undertaken by a designated official for a specific reason related to the purpose of administering or enforcing immigration and citizenship laws. Case-by-case exchanges may include the exchange of both biographic and biometric information. Exchanges must always be necessary, relevant and proportionate.

Annexes concerning the exchange of information on a case-by-case basis with Australia and New Zealand (operating under the bilateral Memoranda Regarding the Exchange of Information with Australia and New Zealand respectively)

Enrolment of Biometric Information of Overseas Refugee Resettlement Applicants

The PIA report is an addendum to the PIA for the Temporary Resident Biometrics Project, a joint project conducted by IRCC, the Canada Border Services Agency (CBSA) and the Royal Canadian Mounted Police (RCMP).

The objectives of the report are to:

As part of this project, the collection of biometric information from overseas refugee resettlement applicants began in November 2014. It involves sharing the information with the RCMP for verification against the immigration and Canadian criminal fingerprint repository, the results of which are communicated to IRCC’s Global Case Management System. The verification results support the decision-making process for overseas refugee resettlement applications.

Privacy Impact Assessment Summary: Enrolment of the Biometric Information of Overseas Refugee Resettlement Applicants

iCARE Pre-Arrival Services Modules

The PIA report was conducted to assess the privacy impacts emanating from the integration of Pre-Arrival Services Modules within the Immigration Contribution Agreement Reporting Environment (iCARE), which captures settlement program data from service provider organizations offering services to clients who are outside of Canada. It builds upon the core privacy analysis conducted by IRCC, with respect to iCARE’s introduction, as reported in IRCC’s iCARE PIA completed in February 2014.

IRCC is responsible for facilitating the integration of newcomers into Canada through the funding and administration of settlement and resettlement services. These services include information and orientation sessions, mentoring and employment advice, or language assessments and training. Some of these services are provided to eligible clients before they come to Canada.

While settlement and resettlement services are delivered through third-party service provider organizations, IRCC plays a leading role in settlement and resettlement assistance programming and development.

Privacy Impact Assessment Summary: iCARE Pre-Arrival Services Modules

Information Collection Arrangement with the Canada Revenue Agency – Citizenship Grants

The PIA report examined the privacy impacts of changes introduced by Bill C-24: the Strengthening Canadian Citizenship Act, which includes a requirement that adults who are applying for a grant of Canadian citizenship must file Canadian income taxes, if required under the Income Tax Act, in order to be eligible. In addition, adult applicants seeking a grant of citizenship are also required to meet physical presence requirements.

The collection of taxpayer information from the Canada Revenue Agency enables IRCC to verify whether an applicant has filed their tax return(s), and to determine whether the applicant’s taxpayer information is consistent with other information submitted to demonstrate that physical presence/residence obligations have been met.

While these elements of the Strengthening Canadian Citizenship Act came into force as of June 11, 2015, most of the regulations related to information sharing required updating or new agreements or arrangements with partner departments. This includes updates to the information sharing arrangements between the Canada Revenue Agency and IRCC to facilitate the new requirement for citizenship applicants to file income taxes, for those required to do so under the Income Tax Act; and strengthened information sharing authorities, the subject of the PIA.

Privacy Impact Assessment Summary - Information Collection Arrangement with the Canada Revenue Agency – Citizenship Grants

Randomized Selection Intake Management Process for Parents and Grandparents Program

The PIA report was conducted to assess the potential privacy impacts of using a randomized selection process to manage intake into the Parents and Grandparents Program. The Department already collects information from sponsors and principal applicants as part of the Parents and Grandparents Program application process. The PIA covers the random selection process itself and the information collected as part of this process in the “Interest to Sponsor” web form.

To ensure greater fairness and transparency, and to improve access to the application process for the Parents and Grandparents Program, the Government of Canada introduced a randomized selection process, effective January 1, 2017. The randomized selection process requires individuals to submit basic personal information to the Department via a web form to signal their interest to sponsor in the Parents and Grandparents Program.

The personal information required to complete the web form includes the name, date of birth, country of birth and mailing and email addresses. This personal information is automatically populated into a database. Once the 30-day period for indicating an interest to sponsor has closed, the Department removes duplicate entries and then randomly select 10,000 persons, which is the limit on the number of complete applications accepted for processing in any year, to submit an application to sponsor their parents or grandparents.

Privacy Impact Assessment Summary: Randomized Selection Intake Management Process for Parents and Grandparents Program

Medical Surveillance and the Sharing of Information with Provincial and Territorial Public Health Authorities

The PIA report assessed the sharing of information with provincial or territorial public health authorities as it relates to those foreign nationals ordered to comply with the medical surveillance condition, as well as the sharing of HIV data with those public health authorities. Additionally, the PIA assessed the privacy risks related to the new Global Case Management System functionality and the secure web portal.

As part of the immigration process, IRCC’s Migration Health Branch provides medical screening and medical assessment services throughout Canada and around the world, pursuant to paragraph 16(2)(b) of the IRPA.

IRCC has established policies and procedures in line with the protection of public health to prevent individuals who are inadmissible under health grounds from entering Canada. This includes medical surveillance whereby an individual who is found to have inactive pulmonary tuberculosis, or latent pulmonary tuberculosis, is required to report for a medical follow-up (and possibly treatment requirements) by the provincial or territorial public health authority where the foreign national resides while in Canada.

Medical Surveillance

Material Privacy Breaches

In 2016-2017, IRCC notified the OPC and the Treasury Board of Canada Secretariat of nine material privacy breaches. IRCC monitors all privacy breaches closely and puts in place notification and remedial measures to address each situation.

The program area sent apology letters to the affected individuals. The ATIP Division provided advice and guidance on containment and mitigation strategies to improve the protection of personal information. In addition, senior officials are notified of all material breaches to facilitate communication within the Department and raise awareness of issues that could hinder the public’s right to privacy.

The ATIP Division continually monitors all privacy breaches reported at IRCC. We also review how and where they are occurring within the Department. The ATIP Division addresses trends and provides tailored privacy breach training sessions to raise awareness and increase privacy breach prevention.

Initiatives

To improve internal processes and client service under the Privacy Act, IRCC undertook the following initiatives:

Policies, Guidelines and Procedures Under Both Acts

The ATIP Operations Unit created three teams of analysts who review files due within two weeks, as well as a fourth team that reviews files due within 72 hours. This process enables the unit to minimize the number of late files.

In addition, the Operations Unit created an informal developmental program for the unit’s new clerks. This program allows them to progress from simple tasks to more complex ones, resulting in a reduction of the number of errors made during the initial stages of the file life cycle.

An assessment was conducted of the ATIP case management software to locate gaps and inefficiencies pertaining to the administration of requests. As a result, the Division implemented a new process to improve the effectiveness of the software to obtain data that is more accurate, reducing redundant procedures.

Training and Awareness

Privacy issues continue to grow in significance, especially in the face of burgeoning information technologies. During the reporting period, the ATIP Division continued to promote ATIP awareness and to conduct bilingual training sessions through a variety of approaches.

IRCC Privacy Day

The Department has developed, over the years, comprehensive privacy policies, procedures and guidelines to meet its privacy obligations and establish a coherent approach to privacy protection. The Privacy Framework is one such tool created to strengthen privacy at IRCC.

ATIP held its first Privacy Day in 2016. This initiative was launched to raise awareness of the importance of safeguarding personal information. As the Department is responsible for vast amounts of clients’ personal information, IRCC continues to encourage employees to utilize privacy best practices in all aspects of their work. This is important because Canadians expect that the personal information they entrust to us will be properly handled and protected.

The IRCC Privacy Day will be celebrated annually to serve as a reminder to protect personal information across all business lines.

In addition, ATIP distributed promotional messages on a regular basis throughout the Department via Today@IRCC, the Department’s internal electronic newsletter.

Mandatory Training

The ATIP Division is pleased to report that more than 1,400 employees participated in its training sessions last year. ATIP gives three important sessions throughout the year:

IRCC ATIP also gives tailored training sessions and workshop presentations to reinforce and increase knowledge and understanding of privacy and personal information. These sessions are independent of mandatory courses and are given in response to a group’s specific interests. A total of 196 employees were provided tailored ATIP training in six sessions last year.

Privacy Breach Training

Privacy breach training sessions are designed to provide a greater understanding of what a privacy breach is, the roles and responsibilities of employees, and awareness of emerging trends of privacy breaches.

Privacy breach training sessions are focused not only on how to contain a breach, but also how to evaluate it, notify internal and external stakeholders, mitigate the impact and reduce the probability of a recurrence. The sessions provide an opportunity for program areas to ask questions pertaining to real scenarios and receive practical advice from ATIP staff.

A total of 255 employees received privacy breach training in 2016-2017.

Annex A: Signed Delegation

Signed delegation document described below
Text version: Signed Delegation

Official Document

Department of Immigration, Refugees and Citizenship of Canada

Delegation of Authority

Access to Information Act and Privacy Act

I, Minister of Immigration, Refugees and Citizenship, pursuant to Section 73 of the Access to Information Act and of the Privacy Act, hereby authorize the officer and employee of Immigration, Refugees and Citizenship whose position or classification is set out in the attached Schedule to carry out those of my power, duties or function under the Acts that are set in the Schedule in relation to that officer and employee.

Dated at Ottawa

This 20 day of June 2016

John McCallum, P.C., M.P.
Minister of Immigration, Refugees and Citizenship

Annex B: Delegation Order Under the Access to Information Act

Official Document

Delegation of Authority Under the Access to Information Act and the Access to Information Regulations

Access to Information Act - Position / Title Footnote *
Descriptions Section 1 - DM 2 - ADM-CS / DG-CA 3 - ATIP / DIRECTOR 4 - ATIP / ASSISTANT DIRECTORS 5 - ATIP / PM-05 OPS 6 - ATIP / PM-05 CSI 7 - ATIP / PM-04 OPS 8 - ATIP / PM-04 CSI 9 - ATIP / PM-03 OPS 10 - ATIP / PM-03 CSI
Notice where access granted 7 yes yes yes yes yes yes yes yes yes yes
Transfer of request 8(1) yes yes yes yes yes yes yes yes yes yes
Extension of time limits 9(1) yes yes yes yes yes yes yes yes yes yes
Notice of extension to Commissioner 9(2) yes yes yes yes yes yes yes yes yes yes
Notice where access refused 10(1) and (2) yes yes yes yes yes yes yes yes yes yes
Payment of additional fees 11(2) yes yes yes yes yes yes yes yes yes yes
Payment of fees for EDP record 11(3) yes yes yes yes yes yes yes yes yes yes
Deposit 11(4) yes yes yes yes yes yes yes yes yes yes
Notice of fee payment 11(5) yes yes yes yes yes yes yes yes yes yes
Waiver or refund of fees 11(6) yes yes yes yes yes yes yes yes yes yes
Translation 12(2) yes yes yes yes yes yes yes yes yes yes
Conversion to alternate format 12(3) yes yes yes yes yes yes yes yes yes yes
Information obtained in confidence 13 yes yes yes yes yes no yes no no no
Refuse access: Federal-provincial affairs 14 yes yes yes yes yes no no no no no
Refuse access: International affairs, defence 15(1) yes yes yes yes yes no yes no no no
Refuse access: Law enforcement and investigation 16(1) yes yes yes yes yes no yes no yes no
Refuse access: Security information 16(2) yes yes yes yes yes no yes no yes no
Refuse access: Policing services for provinces or municipalities 16(3) yes yes yes yes yes no yes no yes no
Refuse access: Safety of individuals 17 yes yes yes yes yes yes yes no yes no
Refuse access: Economic interests of Canada 18 yes yes yes yes yes no no no no no
Refuse access: Another person’s information 19(1) yes yes yes yes yes yes yes yes yes yes
Disclose personal information 19(2) yes yes yes yes yes yes yes yes yes yes
Refuse access: Third-party information 20(1) yes yes yes yes yes no no no no no
Disclose testing methods 20(2) and (3) yes yes yes yes yes no no no no no
Disclose third-party information 20(5) yes yes yes yes yes no no no no no
Disclose in public interest 20(6) yes yes yes yes yes no no no no no
Refuse access: Advice, etc. 21 yes yes yes yes yes no no no no no
Refuse access: Tests and audits 22 yes yes yes yes yes no no no no no
Refuse access: Solicitor-client privilege 23 yes yes yes yes yes no yes no no no
Refuse access: prohibited information 24(1) yes yes yes yes yes no no no no no
Disclose severed information 25 yes yes yes yes yes yes yes no no no
Refuse access: Information to be published 26 yes yes yes yes yes no no no no no
Notice to third parties 27(1) yes yes yes yes yes yes no no no no
Extension of time limit 27(4) yes yes yes yes yes yes no no no no
Notice of third-party disclosure 28(1) yes yes yes yes yes yes no no no no
Representation to be made in writing 28(2) yes yes yes yes yes yes no no no no
Disclosure of record 28(4) yes yes yes yes yes no no no no no
Disclosure on Commissioner’s recommendation 29(1) yes yes yes yes yes no no yes no no
Notice of intention to investigate 32 yes yes yes yes yes no no yes no no
Notice to third party 33 yes yes yes yes yes no no yes no no
Right to make representations 35(2) yes yes yes yes yes yes no yes no no
Findings and recommendations of the Information Commissioner 37(1)(b) yes yes yes yes yes no no yes no no
Access given to complainant 37(4) yes yes yes yes yes no no no no no
Notice to third party of court action 43(1) yes yes yes yes yes no no no no no
Notice to person who requested record 44(2) yes yes yes yes yes no no no no no
Special rules for hearings 52(2) yes yes yes yes no no no no no no
Ex parte representations 52(3) yes yes yes yes yes no no no no no
Exempt information may be excluded 71(2) yes yes yes yes yes no no no no no
Access to Information Regulations - Position / Title
Descriptions Section 1 - DM 2 - ADM-CS / DG-CA 3 - ATIP / DIRECTOR 4 - ATIP / ASSISTANT DIRECTORS 5 - ATIP / PM-05 OPS 6 - ATIP / PM-05 CSI 7 - ATIP / PM-04 OPS 8 - ATIP / PM-04 CSI 9 - ATIP / PM-03 OPS 10 - ATIP / PM-03 CSI
Transfer of requests 6 yes yes yes yes yes yes yes yes yes yes
Examination of records 8 yes yes yes yes yes yes yes yes yes yes

Legend

DM
Deputy Minister
ADM-CS / DG-CA
ADM, Corporate Services / Director General, Corporate Affairs
ATIP / DIRECTOR
Director, Access to Information and Privacy (EX-01)
ATIP / Assistant Director
Assistant Director, ATIP Operations (OPS) (PM-06) / Assistant Director, Complex and Sensitive Issues (CSI) (PM-06)
ATIP / PM-05 OPS
Senior ATIP Administrators, ATIP Operations (OPS)
ATIP / PM-05 CSI
Senior ATIP Administrators, ATIP Complex and Sensitive Issues (CSI)
ATIP / PM-04 OPS
ATIP Administrators, ATIP Operations (OPS)
ATIP / PM-04 CSI
ATIP Administrators, ATIP Complex and Sensitive Issues (CSI)
ATIP / PM-03 OPS
ATIP Officers, ATIP Operations (OPS)
ATIP / PM–03 CSI
ATIP Officers, ATIP Complex and Sensitive Issues (CSI)

Annex C: Delegation Order Under the Privacy Act

Official Document

Delegation of Authority Under the Privacy Act and the Privacy Regulations

Privacy Act - Position / Title Footnote *
Descriptions Section 1 - DM 2 - ADM-CS / DG-CA 3 - ADM-SPP / DG-RE 4 - ATIP / DIRECTOR 5 - ATIP / ASSISTANT DIRECTORS CSI 6 - ATIP / ASSISTANT DIRECTOR OPS / ATIP / PM-05 OPS 7 - ATIP / PM-05 CSI 8 - ATIP / PM-04 OPS 9 - ATIP / PM-04 CSI 10 - ATIP / PM-03 OPS 11 - ATIP / PM-03 CSI
Disclosure to investigative bodies 8(2)(e) yes yes no yes no yes no yes no yes no
Disclosure for research and statistics 8(2)(j) yes yes yes no no no no no no no no
Disclosure in public interest clearly outweighs any invasion of privacy 8(2)(m)(i) yes no no no no no no no no no no
Disclosure in public interest, benefit of individual 8(2)(m)(ii) yes no no no no no no no no no no
Record of disclosure for investigations 8(4) yes yes no yes no yes no no no no no
Notify Privacy Commissioner of 8(2)(m) 8(5) yes yes no yes no no no no no no no
Record of consistent uses 9(1) yes yes no yes no no no no no no no
Notify Privacy Commissioner of consistent uses 9(4) yes yes no yes no no no no no no no
Personal information in banks 10(1) yes yes no yes no no no no no no no
Notice where access is granted 14 yes yes no yes yes yes yes yes yes yes yes
Extension of time limits 15 yes yes no yes yes yes yes yes yes yes yes
Notice where access is refused 16 yes yes no yes yes yes yes yes yes yes yes
Decision regarding translation 17(2)(b) yes yes no yes yes yes yes yes yes yes yes
Conversion to alternate format 17(3)(b) yes yes no yes yes yes yes yes yes yes yes
Refuse access: Exempt bank 18(2) yes yes no yes yes yes yes no no no no
Refuse access: Confidential information 19(1) yes yes no yes yes yes no yes no no no
Disclose confidential information 19(2) yes yes no yes yes yes no yes no no no
Refuse access: Federal-provincial affairs 20 yes yes no yes yes yes no no no no no
Refuse access: International affairs, defence 21 yes yes no yes yes yes no yes no no no
Refuse access: Law enforcement and investigation 22 yes yes no yes yes yes no yes no yes no
Refuse access: Security clearance 23 yes yes no yes yes yes no yes no yes no
Refuse access: Person under sentence 24 yes yes no yes yes yes no no no no no
Refuse access: Safety of individuals 25 yes yes no yes yes yes yes yes no yes no
Refuse access: Another person’s information 26 yes yes no yes yes yes yes yes yes yes yes
Refuse access: Solicitor-client privilege 27 yes yes no yes yes yes no yes no no no
Refuse access: Medical record 28 yes yes no yes yes yes no yes no no no
Receive notice of investigation 31 yes yes no yes yes yes no no yes no no
Representation to Privacy Commissioner 33(2) yes yes no yes yes yes yes no yes no no
Response to findings and recommendations of the Privacy Commissioner within a specified time 35(1)(b) yes yes no yes yes yes no no yes no no
Access given to complainant 35(4) yes yes no yes yes yes no no no no no
Response to review of exempt banks 36(3)(b) yes yes no yes no no no no no no no
Response to review of compliance 37(3) yes yes no yes yes yes no no no no no
Request of court hearing in the National Capital Region 51(2)(b) yes yes no yes yes no no no no no no
Ex parte representation to court 51(3) yes yes no yes yes yes no no no no no
Privacy Regulations - Position / Title
Descriptions Section 1 - DM 2 - ADM-CS / DG-CA 3 - ADM-SPP / DG-RE 4 - ATIP / DIRECTOR 5 - ATIP / ASSISTANT DIRECTORS CSI 6 - ATIP / ASSISTANT DIRECTOR OPS / ATIP / PM-05 OPS 7 - ATIP / PM-05 CSI 8 - ATIP / PM-04 OPS 9 - ATIP / PM-04 CSI 10 - ATIP / PM-03 OPS 11 - ATIP / PM-03 CSI
Examination of records 9 yes yes no yes yes yes yes yes yes yes yes
Correction of personal information 11(2) yes yes no yes yes yes yes no no no no
Notification of refusal to correct personal information 11(4) yes yes no yes yes yes yes no no no no
Disclosure: Medical information 13(1) yes yes no yes yes no no no no no no
Disclosure: Medical information – examine in person, in the presence of a duly qualified medical practitioner 14 yes yes no yes yes no no no no no no

Legend

DM
Deputy Minister
ADM-CS / DG-CA
ADM, Corporate Services / Director General, Corporate Affairs
ADM-SPP / DG-RE
Associate ADM, Strategic and Program Policy / Director General, Research and Evaluation
ATIP / DIRECTOR
Director, Access to Information and Privacy (EX-01)
ATIP / ASSISTANT DIRECTOR CSI
Assistant Director, Complex and Sensitive Issues, CSI (PM-06)
ATIP /ASSISTANT DIRECTOR OPS
ATIP / PM-05 OPS
Assistant Director, ATIP Operations, OPS (PM-06)
Senior ATIP Administrator, ATIP Operations (OPS)
ATIP / PM-05 CSI
Senior ATIP Administrators, Complex and Sensitive Issues(CSI)
ATIP / PM-04 OPS
ATIP Administrators, ATIP Operations (OPS)
ATIP / PM-04 CSI
ATIP Administrators, Complex and Sensitive Issues (CSI)
ATIP / PM-03 OPS
ATIP Officers, ATIP Operations (OPS)
ATIP / PM-03 CSI
ATIP Officers, ATIP Complex and Sensitive Issues (CSI)

ANNEX D: Statistical Report on the Access to Information Act

Name of institution Immigration, Refugees and Citizenship Canada

Reporting period: 2016-04-01 to 2017-03-31

Part 1: Requests under the Access to Information Act

1.1 Number of requests

  Number of requests
Received during reporting period 50728
Outstanding from previous reporting period 5242
Total 55,970
Closed during reporting period 48733
Carried over to next reporting period 7237

1.2 Sources of requests

Sources Number of requests
Media 304
Academia 1595
Business (private sector) 28330
Organization 2380
Public 16223
Decline to identify 1896
Total 50728

1.3 Informal requests

Completion Time
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
63 129 115 86 58 40 1 492

Note: All requests previously recorded as “treated informally” will now be accounted for in this section only.

Part 2: Requests closed during the reporting period

2.1 Disposition and completion time

Completion time
Disposition of requests 1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
All disclosed 566 6159 1750 523 57 38 9 9102
Disclosed in part 2158 22633 7596 2261 320 255 124 35347
All exempted 5 3 4 4 1 2 0 19
All excluded 40 19 8 2 1 1 0 71
No records exist 118 636 257 75 11 9 2 1108
Request transferred 14 1 0 0 0 0 0 15
Request abandoned 1488 931 115 22 8 10 496 3070
Neither confirmed nor denied 1 0 0 0 0 0 0 1
Total 4390 30382 9730 2887 398 315 631 48733

2.2 Exemptions

Section Number of requests
13(1)(a) 2138
13(1)(b) 25
13(1)(c) 32
13(1)(d) 18
13(1)(e) 0
14 40
14(a) 50
14(b) 23
15(1) 0
15(1) - I.A.Table 2.2 note a 862
15(1) - Def.Table 2.2 note b 766
15(1) - S.A.Table 2.2 note c 7945
16(1)(a)(i) 5
16(1)(a)(ii) 3
16(1)(a)(iii) 2
16(1)(b) 81
16(1)(c) 19941
16(1)(d) 2
16(2) 258
16(2)(a) 3
16(2)(b) 1
16(2)(c) 23
16(3) 0
16.1(1)(a) 0
16.1(1)(b) 3
16.1(1)(c) 13
16.1(1)(d) 0
16.2(1) 1
16.3 0
16.4(1)(a) 0
16.4(1)(b) 0
16.5 0
17 187
18(a) 0
18(b) 2
18(c) 0
18(d) 3
18.1(1)(a) 0
18.1(1)(b) 0
18.1(1)(c) 0
18.1(1)(d) 0
19(1) 22526
20(1)(a) 7
20(1)(b) 61
20(1)(b.1) 0
20(1)(c) 24
20(1)(d) 6
20.1 1
20.2 0
20.4 0
21(1)(a) 256
21(1)(b) 250
21(1)(c) 52
21(1)(d) 50
22 159
22.1(1) 4
23 168
24(1) 4
26 49

2.3 Exclusions

Section Number of requests
68(a) 64
68(b) 0
68(c) 0
68.1 64
68.2(a) 64
68.2(b) 0
69(1) 0
69(1)(a) 5
69(1)(b) 3
69(1)(c) 0
69(1)(d) 4
69(1)(e) 12
69(1)(f) 0
69(1)(g) re (a) 8
69(1)(g) re (b) 8
69(1)(g) re (c) 8
69(1)(g) re (d) 8
69(1)(g) re (e) 8
69(1)(g) re (f) 8
69.1(1) 8

2.4 Format of information released

Disposition Paper Electronic Other formats
All disclosed 224 8878 0
Disclosed in part 343 35004 0
Total 567 43882 0

2.5 Complexity

2.5.1 Relevant pages processed and disclosed
Disposition of requests Number of pages processed Number of pages disclosed Number of requests
All disclosed 330125 319387 9102
Disclosed in part 2463973 2220145 35347
All exempted 665 0 19
All excluded 134 0 71
Request abandoned 39630 0 3070
Neither confirmed nor denied 0 0 1
2.5.2 Relevant pages processed and disclosed by size of requests
Disposition Less than 100
pages processed
101-500
pages processed
501-1000
pages processed
1001-5000
pages processed
More than 5000
pages processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
All disclosed 8554 224395 537 87448 9 5530 2 2014 0 0
Disclosed in part 29289 1029081 5734 976931 248 132564 73 64671 3 16898
All exempted 18 0 1 0 0 0 0 0 0 0
All excluded 71 0 0 0 0 0 0 0 0 0
Request abandoned 2988 0 73 0 3 0 6 0 0 0
Neither confirmed nor denied 1 0 0 0 0 0 0 0 0 0
Total 40921 1253476 6345 1064379 260 138094 81 66685 3 16898
2.5.3 Other complexities
Disposition Consultation required Assessment of fees Legal advice sought Other Total
All disclosed 62 1 0 4 67
Disclosed in part 467 3 0 16 486
All exempted 5 0 0 0 5
All excluded 4 0 0 6 10
Request abandoned 23 0 0 1 24
Neither confirmed nor denied 0 0 0 0 0
Total 561 4 0 27 592

2.6 Deemed refusals

2.6.1 Reasons for not meeting statutory deadline
Number of requests closed past the statutory deadline Principal reason
Workload External consultation Internal consultation Other
8860 8836 11 9 4
2.6.2 Number of days past deadline
Number of days past deadline Number of requests past deadline where no extension was taken Number of requests past deadline where an extension was taken Total
1 to 15 days 3921 88 4009
16 to 30 days 1576 40 1616
31 to 60 days 1345 50 1395
61 to 120 days 812 50 862
121 to 180 days 146 31 177
181 to 365 days 217 22 239
More than 365 days 442 120 562
Total 8459 401 8860
2.7 Requests for translation
Translation requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Part 3: Extensions

3.1 Reasons for extensions and disposition of requests

Disposition of requests where an extension was taken 9(1)(a)
Interference with operations
9(1)(b)
Consultation
9(1)(c)
Third-party notice
Section 69 Other
All disclosed 119 0 39 3
Disclosed in part 681 8 392 12
All exempted 6 0 7 0
All excluded 4 0 3 0
No records exist 30 0 15 2
Request abandoned 123 1 13 10
Total 963 9 469 27

3.2 Length of extensions

Disposition of requests where an extension was taken 9(1)(a)
Interference with operations
9(1)(b)
Consultation
9(1)(c)
Third-party notice
Section 69 Other
30 days or less 80 1 118 2
31 to 60 days 758 3 208 20
61 to 120 days 89 3 122 4
121 to 180 days 26 1 16 1
181 to 365 days 10 1 5 0
365 days or more 0 0 0 0
Total 963 9 469 27

Part 4: Fees

Fee type Fee collected Fee waived or refunded
Number of requests Amount Number of requests Amount
Application 48491 $242,450 102 $501
Search 0 $0 0 $0
Production 0 $0 0 $0
Programming 0 $0 0 $0
Preparation 0 $0 0 $0
Alternative format 0 $0 0 $0
Reproduction 0 $0 0 $0
Total 48,491 $242,450 102 $501

Part 5: Consultations received from other institutions and organizations

5.1 Consultations received from other Government of Canada institutions and organizations

Consultations Other Government of Canada institutions Number of pages to review Other organizations Number of pages to review
Received during reporting period 232 8213 15 424
Outstanding from the previous reporting period 22 2985 0 0
Total 254 11198 15 424
Closed during the reporting period 215 7532 11 203
Pending at the end of the reporting period 39 3666 4 221

5.2 Recommendations and completion time for consultations received from other Government of Canada institutions

Recommendation Number of days required to complete consultation requests
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
Disclose entirely 57 38 16 3 1 1 0 116
Disclose in part 22 35 19 4 1 1 0 82
Exempt entirely 2 2 1 1 0 0 0 6
Exclude entirely 0 0 0 1 0 0 0 1
Consult other institution 0 0 0 0 0 0 0 0
Other 9 0 1 0 0 0 0 10
Total 90 75 37 9 2 2 0 215

5.3 Recommendations and completion time for consultations received from other organizations

Recommendation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121  to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 4 1 2 0 0 0 0 7
Disclose in part 0 4 0 0 0 0 0 4
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 4 5 2 0 0 0 0 11

Part 6: Completion time for consultations on Cabinet confidences

6.1 Requests with Legal Services

Number of Days Fewer Than 100 Pages Processed 101-500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More Than 5000 Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 2 4 0 0 0 0 0 0 0 0
61 to 120 2 21 0 0 0 0 0 0 0 0
121 to 180 2 93 2 486 1 816 0 0 0 0
181 to 365 4 25 2 356 1 750 0 0 0 0
More than 365 4 58 2 273 0 0 0 0 0 0
Total 14 201 6 1115 2 1566 0 0 0 0

6.2 Requests with Privy Council Office

Number of Days Fewer Than 100 Pages Processed 101-500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More Than 5000 Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Part 7: Complaints and investigations

Section 32 Section 35 Section 37 Total
115 25 0 140

Part 8: Court action

Section 41 Section 42 Section 44 Total
0 0 0 0

Part 9: Resources related to the Access to Information Act

9.1 Costs

Expenditure Amount
Salaries $3,097,781
Overtime $96,908
Goods and Services $172,677
Professional services contracts $123,006
Other $49,671
Total $3,367,366

9.2 Human Resources

Resources Person years dedicated to Access to Information activities
Full-time employees 31.29
Part-time and casual employees 17.06
Regional staff 0.00
Consultants and agency personnel 0.00
Students 0.00
Total 48.35

ANNEX E: Statistical Report on the Privacy Act

Name of institution Immigration, Refugees and Citizenship Canada

Reporting period: 2016-04-01 to 2017-03-31

Part 1: Requests under the Privacy Act

  Number of requests
Received during reporting period 12605
Outstanding from previous reporting period 1950
Total 14555
Closed during reporting period 11808
Carried over to next reporting period 2747

Part 2: Requests closed during the reporting period

2.1 Disposition and completion time

Completion time
Disposition of requests 1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
All disclosed 113 1103 590 138 19 25 2 1990
Disclosed in part 326 4177 2025 515 121 97 10 7271
All exempted 0 0 0 0 1 0 0 1
All excluded 0 0 0 0 0 0 0 0
No records exist 75 252 115 22 7 5 3 479
Request abandoned 956 660 116 15 2 2 316 2067
Neither confirmed nor denied 0 0 0 0 0 0 0 0
Total 1470 6192 2846 690 150 129 331 11808

2.2 Exemptions

Section Number of requests
18(2) 0
19(1)(a) 250
19(1)(b) 5
19(1)(c) 10
19(1)(d) 14
19(1)(e) 0
19(1)(f) 0
20 2
21 4388
22(1)(a)(i) 0
22(1)(a)(ii) 0
22(1)(a)(iii) 0
22(1)(b) 3086
22(1)(c) 2
22(2) 0
22.1 0
22.2 0
22.3 0
23(a) 0
23(b) 0
24(a) 0
24(b) 0
25 8
26 5155
27 24
28 0

2.3 Exclusions

Section Number of requests
69(1)(a) 0
69(1)(b) 0
69.1 0
70(1) 0
70(1)(a) 0
70(1)(b) 0
70(1)(c) 0
70(1)(d) 0
70(1)(e) 0
70(1)(f) 0
70.1 0

2.4 Format of information released

Disposition Paper Electronic Other formats
All disclosed 227 1763 0
Disclosed in part 173 7098 0
Total 400 8861 0

2.5 Complexity

2.5.1 Relevant pages processed and disclosed
Disposition of requests Number of pages processed Number of pages disclosed Number of requests
All disclosed 63412 59023 1990
Disclosed in part 661452 594768 7271
All exempted 25 0 1
All excluded 0 0 0
Request abandoned 20082 0 2067
Neither confirmed nor denied 0 0 0
Total 744971 653791 11329
2.5.2 Relevant pages processed and disclosed by size of requests
Disposition Less than 100
pages processed
101-500
pages processed
501-1000
pages processed
1001-5000
pages processed
More than 5000
pages processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
All disclosed 1815 29218 172 28112 3 1693 0 0 0 0
Disclosed in part 5456 217059 1690 291750 89 46334 36 39625 0 0
All exempted 1 0 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0 0 0
Request abandoned 2028 0 35 0 2 0 2 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0 0 0 0 0
Total 9300 246277 1897 319862 94 48027 38 39625 0 0
2.5.3 Other complexities
Disposition Consultation required Assessment of fees Legal advice sought Other Total
All disclosed 12 0 0 0 12
Disclosed in part 94 0 0 0 94
All exempted 0 0 0 0 0
All excluded 0 0 0 0 0
Request abandoned 5 0 0 0 5
Neither confirmed nor denied 0 0 0 0 0
Total 111 0 0 0 111

2.6 Deemed refusals

2.6.1 Reasons for not meeting statutory deadline
Number of requests closed past the statutory deadline Principal reason
Workload External consultation Internal consultation Other
3149 3143 4 1 1
2.6.2 Number of days past deadline
Number of days past deadline Number of requests past deadline where no extension was taken Number of requests past deadline where an extension was taken Total
1 to 15 days 1470 16 1486
16 to 30 days 424 10 434
31 to 60 days 387 19 406
61 to 120 days 307 12 319
121 to 180 days 66 2 68
181 to 365 days 103 7 110
More than 365 days 281 45 326
Total 3038 111 3149

2.7 Requests for translation

Translation requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Part 3: Disclosures Under Subsections 8(2) and 8(5)

Paragraph 8(2)(e) Paragraph 8(2)(m) Subsection 8(5) Total
4151 17 17 4185

Part 4: Requests for Correction of Personal Information and Notations

Disposition for Correction Requests Received Number
Notations attached 0
Requests for correction accepted 1
Total 1

Part 5: Extensions

5.1 Reasons for extensions and disposition of requests

Disposition of Requests Where an Extension Was Taken 15(a)(i)
Interference With Operations
15(a)(ii)
Consultation
15(b)
Translation or Conversion
Section 70 Other
All disclosed 17 0 1 0
Disclosed in part 92 0 34 0
All exempted 0 0 0 0
All excluded 0 0 0 0
No records exist 0 0 0 0
Request abandoned 42 0 2 0
Total 151 0 37 0

5.2 Length of extensions

Length of Extensions 15(a)(i)
Interference with operations
15(a)(ii)
Consultation
15(b)
Translation purposes
Section 70 Other
1 to 15 days 0 0 0 0
16 to 30 days 151 0 37 0
Total 151 0 37 0

Part 6: Consultations received from other institutions and organizations

6.1 Consultations received from other Government of Canada institutions and other organizations
Consultations Other government of Canada institutions Number of pages to review Other organizations Number of pages to review
Received during the reporting period 38 1198 3 5
Outstanding from the previous reporting period 3 389 0 0
Total 41 1587 3 5
Closed during the reporting period 38 1213 3 5
Pending at the end of the reporting period 3 374 0 0
6.2 Recommendations and completion time for consultations received from other Government of Canada institutions
Recommendation Number of days required to complete consultation requests
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
All disclosed 8 5 2 0 0 0 0 15
Disclosed in part 10 2 2 6 1 0 0 21
All exempted 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 1 1 0 0 0 0 0 2
Total 19 8 4 6 1 0 0 38
6.3 Recommendations and completion time for consultations received from other organizations
Recommendation Number of days required to complete consultation requests
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
All disclosed 1 1 0 0 0 0 0 2
Disclosed in part 0 1 0 0 0 0 0 1
All exempted 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 1 2 0 0 0 0 0 3

Part 7: Completion time for consultations on Cabinet confidences

7.1 Requests with Legal Services

Number of Days Fewer Than 100 Pages Processed 101-500 Pages Processed 501-1000
Pages Processed
1001-5000
Pages Processed
More Than 5000
Pages Processed
Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

7.2 Requests with Privy Council Office

Number of Days Fewer Than 100 Pages Processed 101-500 Pages Processed 501-1000
Pages Processed
1001-5000
Pages Processed
More Than 5000
Pages Processed
Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Part 8: Complaints and Investigations Notices received

Section 31 Section 33 Section 35 Court action Total
25 0 0 0 25

Part 9: Privacy Impact Assessments (PIAs)

Number of PIAs completed 6

Part 10: Resources related to the Privacy Act

10.1 Costs

Expenditure Amount
Salaries $1,595,826
Overtime $49,923
Goods and services $88,954
Professional services contracts $63,366
Other $25,588
Total $1,734,703

10.2 Human Resources

Resources Person years dedicated to privacy activities
Full-time employees 16.12
Part-time and casual employees 8.79
Regional staff 0.00
Consultants and agency personnel 0.00
Students 0.00
Total 24.91
Date Modified: