Access to Information Act,
Privacy Act

Annual Report
2011–2012

Part One – Access to Information Act

Text version: Volume of Requests Received

Year Access to Information Requests
2006–2007 10,497
2007–2008 11,434
2008–2009 14,034
2009–2010 16,647
2010–2011 18,862
2011–2012 20,575

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Text version: Volume of Requests Completed

Year Access to Information Requests
2006–2007 10,667
2007–2008 11,600
2008–2009 13,616
2009–2010 16,556
2010–2011 18,070
2011–2012 20,891

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Text version: CIC: Most Accessed Deparment

Department 2009-2010 2010-2011 2011-2012
CIC 16,647 18,862 20,575
DND 1,142 1,483 1,645
CRA 1,796 2,589 2,237
CBSA 1,292 1,607 1,866

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Text version: Pages Reviewed

Year Pages Reviewed
2011-2012 1,359,642
2010-2011 1,147,709
2009-2010 983,765

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Text version: Sources of Access to Information Requests

Sources of Access to Information Requests Amount
Business 12,767
Public 7,378
Media, Academia & Organizations 430

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Text version: Access to Information Requests Completion Time

Completion times Percentage
Within 30 days or less 53
31 to 60 days 30
61 to 120 days 13
121 days or more 4

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Part Two – Privacy Act

Text version: Volume of Requests Received

Year Access to Information Requests
2006–2007 4,809
2007–2008 5,002
2008–2009 5,151
2009–2010 4,948
2010–2011 4,609
2011–2012 4,817

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Text version: Volume of Requests Completed

Year Access to Information Requests
2006–2007 5,968
2007–2008 4,986
2008–2009 5,188
2009–2010 4,615
2010–2011 4,574
2011–2012 5,058

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Text version: Privacy Requests Completion Time

Completion times Percentage
Within 30 days or less 54
31 to 60 days 22
61 to 120 days 10
121 days or more 14

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