Guide to the Private Sponsorship of Refugees Program

2. Private Sponsorship of Refugees Program

2.16 How can I obtain information on my sponsorship?

Undertaking Stage: The first communication sponsors can expect to receive from CIC is the decision on the sponsorship undertaking. Sponsors should receive notice within 30 working days of CIC receiving the sponsorship application indicating whether their application to sponsor has been approved or refused. If the processing of the sponsorship application is expected to take longer than 30 days, the Citizenship and Immigration Centre will send a letter to the sponsor acknowledging receipt of the application and indicating the approximate time before a decision will be made.

Overseas Application Stage: Visa offices are required to send updates to sponsors at two benchmark stages of processing the overseas application:

1. when the completed overseas application is received at the visa office (the update will also include an approximate date for the selection interview); and
2. when the selection decision has been made (if negative, the refusal reasons will be provided; if positive, the update will include the average time to departure).

Sponsors can also use e-CAS, an online automated status update service, to obtain processing information on the cases they have sponsored.

 

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