Guide to the Private Sponsorship of Refugees Program

2. Private Sponsorship of Refugees Program

2.16 How can I obtain information on my sponsorship?

Undertaking Stage: The first communication sponsors can expect to receive from the CPO-W is an acknowledgment of receipt (AOR) of the application along with the decision on the sponsorship undertaking. Sponsors should receive notice within 30 working days of the CPO-W receiving the sponsorship application indicating whether their application to sponsor has been approved or refused. If the processing of the sponsorship application is expected to take longer than 30 days, the CPO-W will send a letter to the sponsor acknowledging receipt of the application and indicating the approximate time before a decision will be made.

Any application that is incomplete will be returned to the party (either the sponsor or the refugee) that submitted it.

Overseas Application Stage: Visa offices are required to send updates to sponsors at two benchmark stages of processing the overseas application:

  1. when there is an approximate date for the selection interview;
  2. when the selection decision has been made (if negative, the refusal reasons will be provided; if positive, the update will include the average time to departure).

Sponsors can also use e-CAS, an online automated status update service, to obtain processing information on the cases they have sponsored.

 

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