How to contact CIC in Canada

PSR Sponsorship Applications should be forwarded to:

Centralized Processing Office – Winnipeg (CPO-W)
Box #1B
400 – 25 Forks Market Road
Winnipeg, MB
R3C–4S9
CPOW-BTCW@cic.gc.ca

Citizenship and Immigration Centres

NOTE: As of June 1, 2012, CIC offices now offer in-person services by appointment only. You can request an appointment by contacting the CIC call centre by email at question@cic.gc.ca.

Provide your name and client identifier when submitting an email.

The Matching Centre

Matching-Centre@cic.gc.ca

Citizenship and Immigration Centres should only be contacted under the following circumstances:

Following-up on case-specific post-arrival issues, including breakdowns and defaults.

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