Online E-payment

This section contains policy, procedures and guidance used by CIC staff. It is posted on the CIC website as a courtesy to stakeholders.

Clients may also choose to pay their fees using the E-payment option on CIC's website by creating an account and then selecting the service they wish to pay for and provide an e-mail address. Once the payment has been approved, the client will receive an HPM receipt via e-mail.

The client will need to:

  • pay on-line by credit card and include the CVV code (a numeric 3 or 4 digit code usually located on the back of the credit card):
    • Visa;
    • MasterCard;
    • American Express; or
    • prepaid credit cards.
  • enter their credit card billing address;
  • print a copy of the receipt;
  • attach a copy of the printed receipt to their application; and
  • send this copy with the application to the CPC for processing.

Note:

  • Online payment tools do not currently accept credit cards that are also used as debit cards (e.g. Visa Debit).
  • Clients who do not enter a valid CVV and/or address will not be able to pay on-line as their transaction will be declined.
  • If the client does not receive the HPM receipt by e-mail, they may go back to CIC website and retrieve their official receipt by using their created account.
  • Clients residing overseas can also pay online but only for fees related to applications processed at a CPC in Canada.
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