Procedures for processing urgent protection cases: Final decisions

This section contains policy, procedures and guidance used by Immigration, Refugees and Citizenship Canada staff. It is posted on the Department’s website as a courtesy to stakeholders.

Positive decision

Where final admissibility results have been received and are acceptable, a confirmation of permanent residence IMM 5292B should be completed. Officers are also encouraged to issue permanent residence visas rather than temporary resident permits whenever feasible.

Where final admissibility results have not been received and the officer approves the case, the officer may consider issuing a temporary resident permit to allow for early admission. The complete case must be forwarded to the CPC-Vegreville with a copy to the local Immigration, Refugees and Citizenship Canada (IRCC) office as soon as possible for immediate processing.

In cases where final results are known and the applicant is inadmissible, consideration may be given to issuing a temporary resident permit, depending on the nature of the inadmissibility. For example, a person may be technically inadmissible due to a health reason but could be considered for early entry into Canada providing the person undergoes medical treatment. The complete case must be forwarded to the CPC-Vegreville with a copy to the local IRCC office as soon as possible for immediate processing.

Negative decision

Where the application is rejected, the decision-maker will clearly explain to the client, through written reasons, why the application is rejected. The refusal process is the same as for other refusals. The referring agency needs to be notified immediately of the refusal and of the reasons for the refusal so that the agency may refer the case to another country.

Documentation in GCMS notes and coding

It is important that the usual notes retained in a file are maintained for UPP cases. Information that is required to be collected on an on-going basis includes:

  • reasons for urgency;
  • reasons for refusal (if applicable); and
  • length of time between referral and departure for Canada.

Officers are to pay particular attention to ensuring that GCMS notes include pertinent processing information such as immigration codes, fees, and notes regarding which admissibility checks were completed and the results of those checks.

Please indicate UPP cases using the code UPX. The UPX code should be used only for UPP cases, which are referred by UNHCR under their “emergency” priority.

In addition, the local IRCC office and/or the Resettlement Operations Centre in Ottawa (ROC-O) must ensure a current address is provided in GCMS for processing at CPC-Vegreville. GCMS notes should also include a contact person or sponsor, if applicable.

OMC will also assist in identifying changes or clarifications required to policies and procedures in order to improve the quality of the delivery of the urgent protection program.

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