The status of your application
Processing times vary depending on the Canadian visa office where you submitted your application. For more information, see processing times.
The visa office will review your application to make sure you have completed it correctly and have included all the required documents. If your application is incomplete, it will not be processed—it will be returned to you.
If your application is complete, the visa office will review it and decide if an interview is necessary. If so, the officer will inform you of the time and place.
Change of address
If you move or change your address, telephone number or any other contact information after you submit your application, you must notify the visa office where you submitted your application.
If your application is approved
If your application is approved:
- A letter of introduction will be sent to you confirming the approval. This letter is not your study permit. Bring the letter of introduction with you to show to immigration officials at the point of entry when you arrive in Canada.
- An Electronic Travel Authorization (eTA) will be issued if you are from a country whose citizens need an eTA. If one is issued for you, it will be indicated in the letter of introduction you receive.
- The eTA will be linked to your passport. It is important that you travel with the passport you used when you applied for your study permit.
- The eTA will be valid for five years or until your passport expires, whichever comes first.
- A visitor visa (temporary resident visa) will be issued if you are from a country whose citizens need a visa
- The visa will be in your passport. The expiry date on this visa indicates the date by which you must enter Canada. You must enter Canada before your visa expires.
- The visa will also indicate if you can enter Canada only once (a single-entry visa) or if you can enter Canada multiple times (a multiple-entry visa).
If your application is not approved
If your application is not approved, the visa office will send you a letter explaining why your application has been refused. An application might be refused for several reasons:
- You have not shown proof that you have enough money to support yourself while studying in Canada.
- You have not passed the medical examination if one was required.
- You have not satisfied the visa officer that your primary intention in Canada is to study.
- You have not satisfied the visa officer that you will leave Canada at the end of your period of study.
If you have questions about your refusal, contact the visa office that issued the refusal letter.
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