Note: You will be able to have your sex marked as X (unspecified) on your documents. Until then, once you are in Canada, you can apply for a supporting document that says your sex should be X. Find out more.
Once you submit your work permit application (including all required documents), we can begin processing it.
An officer will review your application. If you submitted proof of an appointment for your medical examination or a receipt for your police certificate request, you must provide copies of these documents when we ask for them.
The officer will also check that
- you qualify for a work permit,
- you’ve provided all the required documents, and
- the employer is allowed to hire you (specific to Young Professionals and International Co-op applicants).
It can take up to eight weeks for your work permit application to be reviewed.
Wait until your application is approved before you
- buy a plane ticket for any travel to Canada
- buy health insurance for your stay in Canada
- make commitments to your prospective employer in Canada
- commit to any accommodation in Canada
- cancel your accommodation or leave your job or studies in your home country
If your application is refused
You‘ll receive a letter of explanation in your account.
If your application is approved
If your application is approved, you’ll receive a port of entry (POE) letter of introduction in your account.
You’ll need this letter of introduction to receive a work permit under International Experience Canada when you enter Canada.
The letter does not guarantee entry into Canada or guarantee a work permit.
You’ll need to bring this letter with you to Canada and show it to a border services officer at the port of entry (airport, land border, etc.).
Your letter of introduction will have a clearly marked expiry date. You must show your letter at a Canadian port of entry on or before this date to get your work permit.
Note: The expiry date of the letter of introduction cannot be changed or extended under any circumstance. You cannot transfer your letter to any other person or name.
How to withdraw your application
You can withdraw your application and receive a refund if we haven’t issued you your letter of introduction.
To withdraw your application,
- contact us using the Web form; and
- in the “your enquiry” box, include “IEC work permit application withdrawal – your application ID number” (e.g., “IEC work permit application withdrawal – W123456789”).
We’ll review your request within three to five business days. If it’s approved, you’ll be refunded your
- IEC participation fee, and
- open work permit fee (Working Holiday applicants only).
If your employer paid the employer compliance fee of CAN$230, they’ll also receive a refund.
You don’t have to do anything else to get your refund. Normally, you’ll receive it within eight weeks. Your refund will be issued to the credit card used to pay the fees.
If your credit card or prepaid credit card is expired, we’ll issue a cheque instead of refunding your money to the card. There are no other exceptions. We’ll mail the cheque to the mailing address you gave us in your work permit application.
Keep your prepaid credit card for at least 18 months after you pay in case you need a refund.
You will not receive a refund if we learn that you misrepresented yourself (gave false information or left out important details).
If you’ve already received your letter of introduction
You can’t get a refund or withdraw your application.
The only exception is for Young Professionals and International Co-op (Internship) participants whose employer withdraws the offer of employment before they travel to Canada. If your employer withdraws your offer of employment, we’ll refuse your application.
We’ll refund you your IEC participation fee. Your employer will also be refunded the employer compliance fee. You don’t have to do anything else to get your refund.
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