After you apply for your work permit – International Experience Canada

New entry requirement now in effect

Study and work permit holders from visa-exempt countries who received their permit on or before July 31, 2015 need an eTA to fly or transit to Canada.

Applicants who are issued an initial study or work permit on or after August 1, 2015 will automatically be issued an eTA along with their permit. For work permit or study permit renewal applications, the eTA will not be automatically renewed. If you wish to exit and re-enter Canada by air, you will need to ensure that your eTA is still valid by consulting the Check Status Tool. If your eTA has expired, you will need to apply for a new one as soon as you can.

Once you submit your work permit application (including all required documents), we can begin processing it.

An officer will review your application. If you submitted proof of an appointment for your medical examination or a receipt for your police certificate request, you must provide copies of these documents when we ask for them.

The officer will also check that

  • you qualify for a work permit,
  • you’ve provided all the required documents, and
  • the employer is allowed to hire you (specific to Young Professionals and International Co-op applicants).

It can take up to eight weeks for your work permit application to be reviewed.

Wait until your application is approved before you

  • buy a plane ticket for any travel to Canada
  • buy health insurance for your stay in Canada
  • make commitments to your prospective employer in Canada
  • commit to any accommodation in Canada
  • cancel your accommodation or leave your job or studies in your home country

If your application is refused

You‘ll receive a letter of explanation in your account.

If your application is approved

If your application is approved, you’ll receive a port of entry (POE) letter of introduction in your account.

You’ll need this letter of introduction to receive a work permit under International Experience Canada when you enter Canada.

The letter does not guarantee entry into Canada or guarantee a work permit.

You’ll need to bring this letter with you to Canada and show it to a border services officer at the port of entry (airport, land border, etc.).

Your letter of introduction will have a clearly marked expiry date. You must show your letter at a Canadian port of entry on or before this date to get your work permit.

Note: The expiry date of the letter of introduction cannot be changed or extended under any circumstance. You cannot transfer your letter to any other person or name.

How to withdraw your application

You can withdraw your application and receive a refund if we haven’t issued you your letter of introduction.

To withdraw your application,

  1. contact us using the Web form; and
  2. in the “your enquiry” box, include “IEC work permit application withdrawal – your application ID number” (e.g., “IEC work permit application withdrawal – W123456789”).

We’ll review your request within three to five business days. If it’s approved, you’ll be refunded your

  • IEC participation fee, and
  • open work permit fee (Working Holiday applicants only).

If your employer paid the employer compliance fee of CAN$230, they’ll also receive a refund.

You don’t have to do anything else to get your refund. Normally, you’ll receive it within eight weeks. Your refund will be issued to the credit card used to pay the fees.

If your credit card or prepaid credit card is expired, we’ll issue a cheque instead of refunding your money to the card. There are no other exceptions. We’ll mail the cheque to the mailing address you gave us in your work permit application.

Keep your prepaid credit card for at least 18 months after you pay in case you need a refund.

You will not receive a refund if we learn that you misrepresented yourself (gave false information or left out important details).

If you’ve already received your letter of introduction

You can’t get a refund or withdraw your application.


The only exception is for Young Professionals and International Co-op (Internship) participants whose employer withdraws the offer of employment before they travel to Canada. If your employer withdraws your offer of employment, we’ll refuse your application.

We’ll refund you your IEC participation fee. Your employer will also be refunded the employer compliance fee. You don’t have to do anything else to get your refund.

Applying to International Experience Canada

Applying to International Experience Canada

Get help from Recognized Organizations
Date Modified: