Example Profile

Profile number:

This number is assigned by the Matching Centre (MC). Use this number when requesting case information from Refugee Sponsorship Training Program (RSTP).


(High or Regular)


Cases that require a sponsor immediately due to life threatening situations such as:

  • vulnerable women,
  • women at risk,
  • urgent medical requirements, or
  • medicals expiring soon.

Urgent Protection cases not included.


Cases that may have medical requirements but no major medical condition such as:

  • victims of trauma or torture, or
  • victims who require specialized counseling, or

Cases that require a sponsor but do not have any significant medical conditions, such as:

  • large families,
  • refugees with limited education, or
  • elderly refugees.

Case type:


Joint Assistance Sponsorship
Visa Office-Referred case
Blended Visa Office Referral

Contacts in Canada:

(Yes or No)

A yes will indicate if the refugee(s) has contacts in Canada.

Ready to travel:

(Yes or No)

This field indicates whether statutory requirements, such as medical and security examinations, have been completed.

If yes, the refugee(s) can be expected to arrive in Canada as soon as the undertaking has been approved and the exit process has been completed;

Profiles for refugees who are not ready to travel will be posted only in exceptional cases.

Date referred to MC:


Family size:

Indicates the number of people in the family, including head of family.

Country of origin:

(Country Name)

Indicates country of birth.

Medical requirements:

(High, Medium, Low)

Indicates the severity of the medical requirements for the individual or one or more members of the family.


  • Conditions are serious enough to require immediate and urgent medical attention upon arrival. May require a medical escort.
  • Conditions that require intensive and/or extensive ongoing medical treatment.
  • Conditions that affect mobility to the point of requiring assistance with daily activities.
    • Examples: Surgery (kidney, heart, cancer), dialysis, cerebral palsy, severe intellectual/cognitive impairment, epilepsy, schizophrenia and other serious mental health issues, paralysis, AIDS (requiring ongoing medical treatment and/or with medical conditions deriving from condition)


  • Conditions that require non-urgent and non-immediate medical attention.
  • Conditions presently controlled by medication but follow up is required.
  • Conditions seriously affecting hearing or vision.
  • Conditions where major dental work is required.
  • Conditions that require ongoing medical treatment, but of a less serious nature and do not seriously impact the immediate settlement of the refugee.
  • Conditions requiring treatment by a specialist.
    • Examples: Emphysema (depending on severity may be considered high) amputation (can carry out daily activities), blind/deaf, cataracts, victims of trauma/torture (depending on severity may be considered high), thyroid disorder, HIV Positive, transsexual (may opt for surgery), counseling.


  • Conditions that require independent, routine follow up with a family physician (not a specialist).
    • Examples: Hypertension, asthma, diabetes, hernia, anaemia.

For more details on medical requirements, contact RSTP with the profile number.

Medical expiry date:


Recommended destination:

(Name of location)

If the refugee has family or friends already residing in Canada or has indicated an interest in settling in a specific community, the community of destination will be indicated. Only sponsors in the designated community of settlement are recommended to sponsor this case.

Additional information:

This field could include details such as destination city, relationship to contacts in Canada, and cross-referenced cases.

Head of family / spouse / dependants:

This field could include details such as:






None / Primary / Secondary / College / Trade/ School / University / Grades 1-13

Education level:


Official languages spoken:


Other languages:

Indicates other languages spoken by refugee

Work experience and/or skills:

Indicates previous work experience and/or skills that can be used to gain employment in Canada.

Resettlement needs:

Indicates whether special settlement needs or assistance is required.

Accompanying non-sponsored family member(s):

Indicates whether the refugee(s) is traveling with other relatives who are not sponsored. In these instances, the accompanying relatives are normally traveling as Government Assisted Refugee.

Non-accompanying family member(s) listed on IMM0008 (i.e. Possible One Year Window (OYW)):

Indicates whether the refugee(s) has additional relatives that were not able to be processed along with them due to various circumstances. However, depending on the relationship, they may be eligible for the OYW.

Reasons for BVOR/JAS sponsorships:

Indicates the reason(s) the Visa Office or Matching Centre has requested the benefit of a sponsorship.

The reasons can include but are not limited to:

  • family size;
  • medical needs/disability;
  • victim of trauma or torture;
  • Illiterate;
  • limited education;
  • elderly; and
  • woman at risk (AWR).
  • other

Case summary:

Provides a brief description of the main reason(s) why the refugee(s) requires additional settlement assistance.

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