Need help? Find answers to your questions in the Help Centre.
I want to:
- ask about my application
- ask a general question about a program or service
- give new information about my application
- change my contact information
- add, change or remove a representative
- report a technical problem
We’re getting all requests submitted through the Web form.
If you submit a request, we respond in 2 to 5 business days. If you don’t get a confirmation email, this does not mean we didn’t get your request.
I want to give feedback (compliment, comment or complaint) on your services.
- permanent residence
IMPORTANT: If you’re currently being impacted by COVID-19, answer No to this question.
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