Help us improve our services!
It looks like you’re eligible to participate! Please email us at IRCC.YourSay-Votreavis.IRCC@cic.gc.ca with the subject line “Improving services for clients with disabilities”, and include a short description of your disability (or the disability of the person you care for) in your email. We’ll reply to schedule a remote session that’s convenient for you.
No worries. We really appreciate your time!
Unfortunately, you’re not eligible for this study, but we really appreciate your time!
Due to the impacts of coronavirus disease (COVID-19), we can’t
- process applications normally
- provide accurate processing times
We’re prioritizing applications from
- Canadians returning to Canada
- vulnerable people
- people who perform or support essential services
If you have an application in progress
- check the status of your application online
- make sure your contact information and your application details are up to date
- Use the Web form below to tell us of any changes in your application.
If you want to apply to come to Canada
- find out about travel restrictions and how to apply
Need help? Find answers to your questions in the Help Centre.
I want to:
- ask about my application
- ask a general question about a program or service
- give new information about my application
- change my contact information
- add, change or remove a representative
- report a technical problem
We’re getting all requests submitted through the web form.
You will not receive a confirmation email.
Usually, it takes us 2 to 5 business days to respond. Due to the impacts of COVID-19, however, it may take us more than 10 business days to respond to your enquiry. We thank you for your patience.
If you’ve never received a unique client identifier (UCI) and wish to ask a general question, type 00000000 in the Client ID number (UCI) field.
I want to give feedback (compliment, comment or complaint) on your services.
- permanent residence
Important: If you’re currently being impacted by COVID-19, answer No to this question.
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