IRCC web form: Contact us online
Help us improve our services!
It looks like you’re eligible to participate! Please email us at IRCC.YourSay-Votreavis.IRCC@cic.gc.ca with the subject line “Improving services for clients with disabilities”, and include a short description of your disability (or the disability of the person you care for) in your email. We’ll reply to schedule a remote session that’s convenient for you.
No worries. We really appreciate your time!
Unfortunately, you’re not eligible for this study, but we really appreciate your time!
Due to the impacts of COVID-19, we can’t
- process applications normally
- give accurate processing times for most applications
Our agents do not have access to more information about case status or processing times.
If you’ve already applied, see the check your application status page to learn how
- to check your application status
- we’re processing applications during the pandemic New
Find quick answers to general questions in the Help Centre.
I want to:
- ask about my application
- ask a general question about a program or service
- give new information about my application
- change my contact information
- add, change or remove a representative
- report a technical problem
What you should know
- You won’t get a confirmation email from us.
- It may take us more than 10 business days to respond to non-urgent requests.
- If you don’t have your unique client identifier (UCI) yet, type 00000000 in the Client ID number (UCI) field.
I want to give feedback (compliment, comment or complaint) on your services.
- permanent residence
- student
- visitor
- worker
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