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How are processing times calculated?

Due to the impacts of the coronavirus disease (COVID-19), we

  • are experiencing delays in receiving applications
  • can’t process applications normally
  • can’t provide accurate processing times

For guidance on your situation, find out how you’re affected by the coronavirus (COVID-19).

Your processing time starts the day we receive your complete application and ends when we make a decision on it.

If you apply by mail, the time starts when your application arrives in our mail room.

If you apply online or in-person, it starts when you submit your application.

Most processing times are historical, meaning they’re measured based on how long it took to process 80% of applications in the past.

For some permanent resident applicants who haven’t applied yet, processing times are projected, meaning they’re measured based on the current number of applications waiting to be processed and how quickly we expect to process 80% of them.

We have an explanation below each processing time stating if it’s projected or historical.


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