What is a complex permanent residence application?

If your application is complex, it may take us longer than normal processing times to process your application.

Your application may be more complex if:

• the contact information on file (address, telephone, email) is outdated and we can’t contact you or a family member
• we requested more documents and they weren’t submitted on time, or at all
• your dependant(s) turned 18 since you applied
• you added dependant(s) to your application since you applied
• your dependant(s) got married and/or had children of their own since you applied
• you provided legal documents to confirm a change to your marital status, or about child custody
• you or your family member were asked to resubmit a medical exam because one expired (exams for every person must all be valid at the same time)
• you or a family member were asked to appear for an interview
• you or a family member might not be eligible
• background checks are still in progress for you or your family members