What does my citizenship application status mean?
You can only check your application status after you’ve received an acknowledgement of receipt (AOR) letter or email.
- You’ll get an AOR after we receive your application and check that it’s complete.
- If you haven’t received an AOR, find out when we’ll send them (opens in a new tab) .
Online application: Citizenship certificate
- Under “View my submitted applications or profiles,” click on “Check status and messages”.
- Your application status will tell you where we are with processing your application, including when we make a decision.
If your application is:
- delayed, it means we need more time to look at your application
- refused, it means you’re not eligible for a proof of citizenship
- withdrawn, it means you told us to stop processing your application
- cancelled, it means we made a mistake and had to recreate your application
- abandoned, it means that we could not process your application because you did not respond to our requests for information
In all cases, you will get a message with details in your account.
Paper application: Citizenship certificate
When you check your application status (opens in a new tab) for your application, you’ll see one of these status updates:
“Received” means your application is ready to be processed and you
After we receive your application, it may take several weeks before we’re ready to process it.
“In process” means we started processing your application. If we need more information from you before we make a decision, we’ll contact you.
“Decision made” means we either approved or refused your application.
If we approved your application, we’ll send you your citizenship certificate.
If we refuse your application, we’ll let you know in writing. The processing fee will not be refunded.
Citizenship application tracker
We’ve created a new account (opens in a new tab) to check the status of your citizenship application.
- You need a Chrome (opens in a new tab), Safari (opens in a new tab) or Firefox (opens in a new tab) web browser to access your account.
In the account, you’ll see
- the overall application status
- your next steps
- details of your application status
- your application history
At the top of the page, you’ll see one of the following statuses:
- “In progress” means we’re still reviewing your application.
- You can also see the progress for each section of your application.
- A “Congratulations!” message means you’ve successfully become a Canadian citizen.
- “Closed” means
- we refused your application, or
- you withdrew (cancelled) or abandoned your application
We’ll contact you before we close your application.
Your next steps
In this section, we’ll let you know if we need more information or documents from you. For example, we may ask you to
- send us more information or documents
- respond to your citizenship test or ceremony invitation
Be sure to check the “Your next steps” section regularly.
Details of your application status
You’ll see 6 sections of your application that we need to review:
Each section can have one of the following status:
- “Waiting on you” means we need more information or documents from you.
- “In progress” means we’re still reviewing the section.
- “Waived” means the section isn’t applicable to your situation.
- For example, if you don’t have to take the citizenship test or submit a language proof.
- You don’t need to do anything further if it’s waived.
- “Completed” means we finished reviewing that section of your application.
This shows all updates to your application.
Client Application Status tool
When you check your application status for your citizenship grant application, you’ll see one of these status updates:
“Received” means your application is ready to be processed and you:
- answered all the questions on the form
- sent all the required documents
- paid the fees
It may be several weeks between when we get your application and it’s ready to be processed.
“In process” means we started processing your application.
While your application is in process, we’ll invite you to the citizenship test, if you need to take it, interview, and hearing if you need one.
If we need more information from you before we make a decision, we’ll contact you.
“Decision made” means we either approved or refused your application. A citizenship official makes a decision on your application after the test, if you had to take it, interview, and hearing, if you had one.
If we approved your application, you passed the citizenship test, if you had to take it, and meet all the requirements for citizenship. We’ll send you an invitation to take the Oath of Citizenship at a citizenship ceremony. You must continue to meet all of the requirements for citizenship until you take the Oath at the ceremony. We can change the decision if your situation changes and you no longer meet the requirements.
If we refused your application, you don’t meet the requirements for citizenship. We’ll send you a letter by registered mail explaining why.
Answers others found useful
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- What is a non-routine citizenship application?
- Do I have to use the travel journal?
- If I’m applying for citizenship, do I still have to submit the physical presence calculator if I submit the travel journal?
- If I’m transferring through different countries at the airport, or by car or train, do I need to record it in my travel journal?
- How do I get more copies of the travel journal?
- My application has been returned, because it’s incomplete. Do I have to recalculate my physical presence (time lived in Canada)?
Form and guide
- Application for Canadian citizenship – Adult
- Application for Canadian citizenship – Minor applying with parent or guardian
- Application for Canadian citizenship – Minor applying alone
- Application for Canadian citizenship – Adopted person
- Application for Canadian citizenship – Stateless person born to a Canadian parent
- Application for Canadian Citizenship – Canadian Armed Forces
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