My application was returned because something was missing. What can I do?
If we return your application because it’s incomplete, we also send you a letter and a checklist that explain why and what’s missing.
When you send your application back, make sure you
- add any document or information that was missing the first time and include the letter and checklist we sent you
- write a letter that explains why you’re changing or updating your information, or why you can’t get the document we requested
You can use all the same documents and payment receipts to apply again. Make sure the signatures are still valid.
- We must get your application within 90 days from the date you signed it.
- The date you signed it can’t be in the future (postdated).
If you need to, you can fill out, sign and date new forms.
You should also read the application guide to see if anything changed since the last time you applied.
The processing time only starts the day we receive your complete application. If we returned your application by mistake, we’ll use the date we first received your application.
Was this answer useful?
Thank you for your feedback.
Contact us about your application
Use this Web form to:
- ask about an application that has passed the normal processing times
- provide additional information about your application
- report a technical issue
Answers others found useful
- If you return my application, will I get a refund?
- How do I fill out an IRCC application?
- How do I fill out and validate IRCC application forms with 2D barcodes?
- How can I check if my application has been received?
- What happens after I send in my application?
- What is a UCI?
- What is my client ID?
- How can I come to Canada as a visitor, worker or student?
- How do I submit my application?
- What do you mean by surname?
- How can I find a doctor to provide my medical exam?
- How can I get my application processed urgently?
- How can I get help with my application?
- If my visa, work or study permit application is refused, will I have to give biometrics for my next application?
- I submitted my application with the old permanent residence fees. Will my application be rejected or returned?
- I submitted my application and paid the processing fee before April 30, 2020. I haven’t paid the right of permanent residence fee (RPRF) yet. Do I pay the old or new RPRF fee?
- What is an application number?
- I received a letter from IRCC saying that my permanent residence application is incomplete. I paid the old fees already, but want to submit a new application. How do I pay my new permanent residence fees?
- Date modified: