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When can I check my application status?

Due to the impacts of the coronavirus disease (COVID-19), we

  • are experiencing delays in receiving applications
  • can’t process applications normally
  • can’t provide accurate processing times

For guidance on your situation, find out how you’re affected by the coronavirus/COVID-19.

You can’t check your application status right away.

You can only check your application status after we start processing your application. There’s a delay between when you submit your application and when we open it. Due to the impacts of the coronavirus disease (COVID-19), this delay may be longer. Once we open your application and check that it’s complete, we start processing it.

If you applied online, it can take up to 5 days before you see your application in your account and are able to check your application status. See How can I check the status of my application?

If you applied on paper

  • The delay depends on what you applied for. It could take up to several months before we start processing your application.
  • When we start processing your application, we’ll send you an acknowledgment of receipt letter or email with your client number.
  • When you have your client number, you can check your application status in 2 ways.

If you’re worried we didn’t get your application, see How can I check if my application has been received?


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