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My application has been returned because it’s incomplete. Do I have to recalculate my physical presence (time lived in Canada)?

You don’t have to sign or date your physical presence calculation (your printout of the Online Physical Presence Calculator or form CIT 0407).

Check the letter we send with your incomplete application. It tells you if you have to recalculate your physical presence.

You must recalculate your physical presence if your application was returned because

  • your calculation is incorrect
    • Double-check your calculation.
    • Include all the times you spent outside Canada during your 5-year eligibility period (the 5 years before your application date).
  • you didn’t sign or date your application form
  • the application date in your application form and physical presence calculation are different (they must be the same)
  • you submitted an outdated application form
  • it’s dated either
    • more than 90 days before we received it, or
    • into the future (post-dated)

Make sure the application date on the application form and the calculator printout are the same.

What to do if we return your incomplete application.


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