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How can I update or ask about an IRCC application in progress?

Due to the impacts of the coronavirus disease (COVID-19), we

  • are experiencing delays in receiving applications
  • can’t process applications normally
  • can’t provide accurate processing times

For guidance on your situation, find out how you’re affected by the coronavirus (COVID-19).

Follow these tips to track, update or change information about an application in progress.

Check the status of your application

Find out how to check if we received your application.

We’ll send you your application number by mail or email when

  • we made sure your application is complete
  • we begin processing your application

Once you have your application number, you can check the status of your application. There are a few ways you can do that, depending on if you applied online or on paper.

Update your application

If we need more information to process your application, we’ll contact you by mail, email or through your account.

If you have a question about our request, you can

  • send us your question through our Web form, or
  • ask your question through your online account (if you have one). Upload a document with your question in place of the document we asked for

Make sure you keep your contact information updated. This way, we can contact you if we need to.

Change your mailing address

There are different ways of changing your address depending on your type of application and where you applied from.

Find out how to change your address.

Change other information

You must use our Web form to tell us about changes to your situation, even if you applied online.

Examples of changes include

  • marriage or divorce
  • birth or adoption of a child
  • death of an applicant or dependant
  • changes that could affect your eligibility for the program you’re applying for, including changes in your
    • job situation
    • education
    • language skills
  • contact information updates, including:
    • email
    • phone number

If you change your contact information, make sure you check your old contact information until we update your application.

Don’t mail us changes for your contact or application information. If you do, we won’t acknowledge your request and we won’t update your application. This could lead to a delay in processing your application.

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