Language selection


Help Centre what do you need help with?

Why did Immigration, Refugees and Citizenship Canada (IRCC) introduce service standards?

We are always trying to:

  • improve service standards,
  • make all of its services more accessible and faster and
  • maintain program integrity.

Service standards outline, in a consistent way, the expected timeframes for service. They enhance IRCC’s operations and help us deliver high-quality results for Canadians.

Answers others found useful

Glossary term

Date modified: