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Why did Immigration, Refugees and Citizenship Canada (IRCC) introduce standards for these specific services and activities?

After reviewing its operations, IRCC chose those services and activities that are measurable, cost effective and stable.

A stable service or activity is one that:

  • has had a similar volume over several years,
  • has not undergone any big changes in procedures and
  • is facing no planned changes in the near future that would affect current processing times.

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