How do I ask for a refund if I paid my fees online or at a bank in Canada?

You can request a refund online if you have your receipt number. After you submit a request, we will contact you if we need more information and to update you on the status of your request.

If you used a credit card or a prepaid card to pay, we will issue a refund to the same card. Keep it until the refund is complete to prevent delays. If we can’t refund your payment to your credit card, we will issue a cheque.

If you paid at a bank in Canada or with an Interac® debit card, we will issue a cheque.

Refunds can take up to eight weeks to process.

Find out how to get your receipt number if you don’t have it.

International Experience Canada (IEC) applicants, see refunds for IEC