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What if I cannot attend my citizenship appointment with IRCC? Can I reschedule it?

Due to COVID-19, we cancelled

  • all in-person citizenship tests
    • We’re now inviting some applicants to take the citizenship test online.
    • If you can’t or don’t want to do the online test, you may wait until in-person tests resume (date to be determined).
  • most retests, interviews and hearings (including videoconference hearings)
    • Wait for us to contact you.
    • If you need to change your appointment, contact the office that sent the invitation.
      • The contact information is in the letter we sent.

Yes. If you are not available on the date and time of your appointment, write us a letter of explanation. Send this letter to the IRCC office that scheduled your original appointment. You can send this letter by mail, or online, using this Web form. We will reschedule your appointment on a different date.

If you do not attend your appointment, you must contact us within a certain amount of time. The notice we sent you inviting you to the appointment will tell you when you must contact us. Use this Web form and tell us why you missed your appointment. If you do not contact us in time, we will close your application. You will have to apply again and pay the required fees.


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