Sponsoring your parents and grandparents

How does the Parents and Grandparents Program work?

The Parents and Grandparents Program opens once a year. It lets citizens and permanent residents of Canada  sponsor their parents and grandparents to come to Canada. 

Here is how the program works:

Step 1: If you’re eligible to become a sponsor, you must submit an interest to sponsor form. This form is available from October 13 – November 3, 2020 so everyone who wants to submit one is able to.

Step 2: After the online form closes, we review the form submissions and remove any duplicates.

We randomly select and invite potential sponsors to apply to sponsor their parents and grandparents. We email the invitations and post the invitation status on our site.

In 2020, we’ll invite potential sponsors to apply in one round of invitations.

Step 3: If you’re invited to apply, we must receive your application package by the deadline that’s in your invitation.

To avoid using outdated forms, don’t prepare your application unless you’re invited to apply.

Find out more about how to apply to sponsor your parents and grandparents.

If you live in Quebec, find out how to sponsor your parents and grandparents in Quebec.

How much income do I need to sponsor my parents and grandparents?

You, the sponsor (and your co-signer, if you have one) must prove you have enough income to support all the people you’ll be financially responsible for once you become a sponsor. This includes yourself.

If you’re invited to apply, you have to provide proof that you meet the income requirements for each of the 3 tax years before the date you apply.

We can’t assess whether you meet the income requirements until you apply (if you’re invited).

Note: Because the program has opened later than usual this year, sponsors will be invited to apply early in 2021. Because of this, we’ll assess sponsors on their income for tax years 2020, 2019 and 2018.

We know you may not get your 2020 Notice of Assessment (NOA) until after you apply. So, for the 2020 process, we’ll accept your application if you include your 2019 and 2018 NOAs along with it, and submit your 2020 NOA as soon as it’s available.

This table applies to you if you live in any province except Quebec. If you live in Quebec, the Quebec ministry in charge of immigration will assess your income.

Income required for the 3 tax years right before the day you apply (sponsors applying in 2021)

Since many sponsors may have been affected financially by the COVID-19 pandemic, the income requirement for the 2020 tax year has been reduced to the minimum necessary income, instead of the minimum necessary income plus 30%.

Also, family class sponsors will be able to count these benefits in their income calculations for the 2020 tax year:

• regular Employment Insurance benefits (rather than just special Employment Insurance benefits)
• any Canada Emergency Response Benefits issued under the
  • Employment Insurance Act or
  • Canadian Emergency Response Benefit Act
• other temporary COVID-19 related benefits
  • as long as they’re not part of provincial social assistance programs

Note: This does not affect the income requirements for the 2019 and 2018 tax years.

What counts as income for sponsoring my parents and grandparents?

To find out if you have enough income to be eligible, we use

• your Total Income on line 150 of your Notice of Assessment (NOA) from the Canada Revenue Agency (CRA) and
• subtract any income that must be excluded
  • provincial payments for an instruction or training program
  • social assistance from a province
  • payments from the Government of Canada under a resettlement assistance program
  • regular Employment Insurance earnings (for 2018 and 2019 tax years)
  • Old Age Security payments

We use this number for 2020, 2019 and 2018 tax years.

We’ll accept your application without your NOA for the 2020 tax year if you don’t have it by the time you apply, but you must submit it as soon as you have it.

Income that does count toward your total income (as long as it’s reported on your NOA):

• Employment Insurance special benefits, such as maternity and parental benefits
• any Employment Insurance earnings for the 2020 tax year
• Canada Emergency Response Benefit
• other temporary COVID-19-related benefits
  • as long as they are not part of provincial social assistance programs
• paid parental leave
• RSP/RRSP withdrawals

How to get your NOAs

If you don’t have paper copies of your NOAs, you can view and print your tax returns using the CRA’s My Account online service. But, the easiest way to prove your income is to give us permission to get your NOAs directly from the CRA.

What’s considered social assistance when sponsoring my parents and grandparents?

Under Canada’s immigration law, if you get social assistance other than for a disability, you aren’t eligible to sponsor family member.

Social assistance income doesn’t count toward your total income when we assess if you meet the income requirement.

Also, if you sponsor someone and they get social assistance during the time you agreed to be financially responsible for them, you have to pay it back.

What is considered social assistance

Some benefits (money, goods or services) from provinces or territories are considered to be social assistance for the purpose of sponsoring. This includes assistance from the government to cover basic needs like:

• food
• shelter
• clothing
• fuel
• utilities
• household supplies
• health care not covered by public health care (extra benefits paid by the government to low-income people or others in need)

What isn’t considered social assistance

Social assistance doesn’t include:

• Employment Insurance
• provincial student loans
• immigration loans
• subsidized housing
• tax credits
• child care subsidies
• public health care (services your province or territory gives to all people who live there)
• other benefits widely available to residents, including people who are working

Provinces and territories have created temporary programs to help people cope with the COVID-19 pandemic. We don’t consider these benefits to be social assistance if they aren’t considered as such by the province or territory.

Also not considered social assistance:

• Canada Recovery Benefit
• Canada Recovery Caregiving Benefit
• Canada Recovery Sickness Benefit
• Canada Emergency Response Benefit (now closed)
• Canada Emergency Student Benefit (now closed)

How do I calculate my family size to sponsor my parents and grandparents?

You, the sponsor (and your co-signer, if applicable), must prove that you have enough income to support all the people you’ll be financially responsible for once you become a sponsor. We call this your “family size”, which is the number of people you’ll be responsible for.

To calculate your family size, include:

• yourself
• your spouse or common-law partner (who could also be your co-signer)
• your dependent children
  • only include your children if they meet the definition of a dependent child
  • for young children, only include them starting on the year they were born (see example 2)
• your spouse’s or partner’s dependent children
  • only include children who meet the definition of a dependent child
  • for young children, only include them starting on the year they were born (see example 2)
• any other person you (and your co-signer, if applicable) may have sponsored in the past, for whom you’re still financially responsible
• the parents and grandparents you want to sponsor and their dependants (spouse or partner and dependent children). You must also include
  • any dependent children who won’t come to Canada with your parents or grandparents
  • your parent or grandparent’s spouse or partner, even if they won’t come to Canada
  • your parent or grandparents’ separated spouse

Here are examples to help you calculate your family size.

Example 1

Julie is sponsoring her mother and stepfather. Julie’s husband, David, will help her meet the income requirement by co-signing the application. Julie and David have 2 young children, aged 5 and 7. Julie’s stepfather has a 15 year old daughter, Dahlia. Dahlia won’t immigrate to Canada with her father.

Julie’s family size is 7:

• Julie
• her husband, David
• her 2 children
• her mother and stepfather
• her stepfather’s daughter, Dahlia
  • because Dahlia qualifies as a dependent child, she’s included in the family size, even if she’s not immigrating to Canada

Before Julie submits her interest to sponsor form, Julie and her husband must:

• check the income table to see what the income requirements are for 7 persons
• check their tax information from the last 3 years and make sure that, together, they meet the minimum income requirements for each of the last 3 years

Example 2

Juan and Lise had a baby in 2019. Juan wants to sponsor his mother. Lise won’t co-sign the application. Juan’s mother doesn’t have a spouse, partner or any dependent children.

For 2019 and 2020, Juan’s family size is 4:

• Juan
• his partner, Lise
• his baby
• his mother

For 2019 and 2020, Juan must check if he meets the income requirement for 4 persons.

For 2018, Juan’s family size was 3:

• Because Juan’s baby wasn’t born yet, the baby is not included for that year.

For 2018, Juan must check if he meets the income requirements for 3 persons.

How can I show proof of income to sponsor my parents and grandparents?

You must provide your Notice of Assessment from the Canada Revenue Agency (CRA) for each of the three taxation years immediately preceding the date of your application.

There are two ways you can do this:

Option 1) Give us permission to get your tax information directly from CRA

• On the form Financial Evaluation for Parents and Grandparents Sponsorship [IMM 5768], under question 8, “Sponsor Statement of Consent”:
  • Check “Yes”, and
  • Provide your Social Insurance Number (SIN), signature and date.

Option 2) Send us the paper copies of your Notices of Assessment

• Complete the form Income Sources for the Sponsorship of Parents and Grandparents, and
• Include the Notices of Assessment with your application package. If you don’t have the paper copies, login to CRA’s My Account to find them online.

Read the instruction guide for more information about your proof of income.

Does the change in age of dependants affect sponsorship undertakings for dependent children?

Yes, the change in age of dependants affects sponsorship undertakings.

As of October 24, 2017, the length of undertaking (the length of time you are financially responsible for the person you sponsor) for dependent children has changed:

• If your dependent child is less than 22 years of age when they become a permanent resident, you are financially responsible for them for 10 years after they become a permanent resident, or until they turn 25 years old, whichever comes first.
• If your dependent child is 22 years of age or older when they become a permanent resident, you are financially responsible for them for three years after they become a permanent resident.

Can I sponsor more than one person through the Parents and Grandparents Program?

Yes, you may sponsor more than one person if you want to.

If you are invited to apply, you can sponsor your parents and grandparents.

To do so, you will need to submit separate applications for each person (or couple) you sponsor. We will process each application separately.

You’ll have to meet the income requirements for all people you apply to sponsor and their dependants.

Invitations to apply are not transferable. For example, you cannot use the invitation to sponsor your spouse’s parents and grandparents or give it to a friend or other family member.

If your spouse also wants to sponsor their parents and grandparents, they’ll need to tell us they want to sponsor separately and see if they’re invited to apply.

Find out more about who you can sponsor under the Parents and Grandparents Program.

Can I sponsor my in-laws under the Parents and Grandparents Program?

No, you can only sponsor your own parents and grandparents.

If you want to co-sign your in-law’s application, your spouse or partner must be the one who received an invitation to apply as a sponsor.

Even If you receive an invitation to apply, you can’t:

• use your invitation to sponsor your in-laws.
• use your invitation to be the co-signer on your in-law’s application.
• transfer your invitation to your spouse or partner for them to sponsor their parent or grandparent.

Find out more about who you can sponsor under the Parents and Grandparents Program.

How do I update my information after I’ve submitted my interest to sponsor form?

You can’t update your information after you submit your interest to sponsor form.

If we invite you to apply, complete your application with your updated information. To help us match your application with your interest to sponsor form, also include:

• a letter explaining any changes
• proof of the changes

Updates to your application

If you’ve been invited to apply and you have already submitted your application, you can update your information by sending us a request through our Web form.

How do I make an electronic copy of my passport or proof of status in Canada document??

To make an electronic copy, you can use a scanner, your phone or a digital camera. Scan or take a picture of your document.

When you complete your interest to sponsor form, make sure you upload the same status in Canada document that you submit with your application, if you’re invited to apply.

You can only submit 1 file with your interest to sponsor form. If you have to submit both sides of your passport or status in Canada document, save both sides into 1 file. If you don’t have photo editing software, the easiest way to do this is to save both images into a Word document.

The maximum file size is 2 MB. If your file is bigger than 2 MB, you need to reduce the size to upload your document and submit the interest to sponsor form.

We accept these file formats:

• PDF (portable document)
• JPG, TIFF, or PNG (image)
• DOC or DOCX (Microsoft Word document)

The file name can only contain letters from the English or French alphabets, numbers, spaces, hyphens and these characters: / & , . - : \ ( ) * # ; @

Write down the name you give the file and where you save it so you can easily find the file later.

To avoid delays in processing, make sure the image is clear and your information is easy to read.

Documents we accept as proof of your status in Canada

Submit one of these proof of status documents:

• permanent resident card (both sides)
  • combine both sides into 1 image or file
• record of landing (IMM 1000) (only if you didn’t get a PR Card)
• Confirmation of Permanent Residence (IMM 5292 or IMM 5688)
• Canadian Citizenship Certificate or card (both sides)
  • combine both sides into in 1 image or file
• Canadian birth certificate
  • If you were born in Quebec, we only accept a birth certificate from the Directeur de l’état civil.
• Your passport (pages showing passport number, date of issue and expiration, photo, name, surname, place and date of birth)
• Secure certificate of Indian status

We accept expired documents. You don’t need to renew your document to complete the interest to sponsor form or to submit your sponsorship application, if you’re invited to apply.

Prepare your copy ahead of time and know where to find it on your computer or mobile device.

What to do if you can’t upload your status in Canada document or passport in the interest to sponsor form

If you have trouble preparing or uploading your document in the interest to sponsor form:

• enter zeroes as the document number
• upload a letter explaining why you can’t submit your passport or proof of status in Canada document

Your letter of explanation must be in one of these file formats:

• PDF (portable document)
• JPG, TIFF, or PNG (image)
• DOC or DOCX (Microsoft Word document)

If you’re invited to apply, you need to:

• include the explanation letter in your application
• provide a copy of your proof of status in Canada document

Where is my status in Canada document number?

On your interest to sponsor form, you must provide the number of your passport or status in Canada document.

Make sure you submit the number of the same document you submit with your application, if you’re invited to apply. If the document number doesn’t match, we’ll return your application.

See examples below of where to find your status in Canada document number:

• Canadian birth certificate
• Canadian citizenship certificate or card
• Passport
• Confirmation of permanent residence (IMM 5292 or IMM 5688)
• Permanent resident card
• Record of landing (IMM 1000)
• Secure certificate of Indian status

Canadian birth certificate

Alberta

• Provide the Registration No.
• It has 12 numbers in this order:
  • begins with 4 numbers (your birth year) and a hyphen,
  • followed by 2 numbers and a hyphen, and
  • ends in 6 numbers.

British Columbia

• Provide the Registration No.
• It has 12 numbers in this order:
  • begins with 4 numbers (your birth year) and a hyphen,
  • followed by 2 numbers and a hyphen, and
  • ends in 6 numbers.

Manitoba

• Provide the Registration No. / N^o d’enregistrement
• It has 12 numbers in this order:
  • begins with 4 numbers (your birth year) and a hyphen,
  • followed by 2 numbers and a hyphen, and
  • ends in 6 numbers.

New Brunswick

• Provide the Registration No. / N^o d’enregistrement
• It has 12 numbers in this order:
  • begins with 4 numbers (your birth year) and a space,
  • followed by 2 numbers and a space, and
  • ends in 6 numbers.

Newfoundland and Labrador

• Provide the Registration No.
• It has 12 numbers in this order:
  • begins with 4 numbers (your birth year) and a hyphen,
  • followed by 2 numbers and a hyphen, and
  • ends in 6 numbers.

Northwest Territories

• Provide the Registration No. / N^o d’enregistrement
• It has 12 numbers in this order:
  • begins with 4 numbers (your birth year) and a hyphen,
  • followed by 2 numbers and a hyphen, and
  • ends in 6 numbers.

Nova Scotia

• Provide the Registration No. / N^o d’enregistrement
• It has 12 numbers in this order:
  • begins with 4 numbers (your birth year) and a space,
  • followed by 2 numbers and a space, and
  • ends in 6 numbers.

Nunavut

• Image not available
• Provide the Registration No. / N^o d’enregistrement
• It has 12 numbers in this order:
  • begins with 4 numbers (your birth year) and a space,
  • followed by 2 numbers and a space, and
  • ends in 6 numbers.

Ontario

• Provide the Registration No. / N^o d’enregistrement
• It has 12 numbers in this order:
  • begins with 4 numbers (your birth year) and a hyphen,
  • followed by 2 numbers and a hyphen, and
  • ends in 6 numbers.

Prince Edward Island

• Provide the Registration No. / N^o d’enregistrement
• It has 12 numbers in this order:
  • begins with 4 numbers (your birth year) and a space,
  • followed by 2 numbers and a space, and
  • ends in 6 numbers.

Quebec birth certificate

• Provide the N^o d’inscription.
• It has 13 numbers.
• We’ll only accept birth certificates issued by the Directeur de l’état civil.

Saskatchewan

• It has 12 numbers in this order:
  • begins with 4 numbers (your birth year) and a hyphen,
  • followed by 2 numbers and a hyphen, and
  • ends in 6 numbers.

Yukon

• Provide the Registration No. / N^o d’enregistrement
• It has 12 numbers in this order:
  • begins with 4 numbers (your birth year) and a space,
  • followed by 2 numbers and a space, and
  • ends in 6 numbers.

Canadian citizenship certificate or card

• Provide the Certificate No.
  • It’s at the back of your citizenship certificate, under the heading Description – Signalement.
  • It has 8 characters in this order:
    • begins with 1 letter, and
    • ends in 7 numbers.

If you don’t have your citizenship certificate or card, you can apply for a

• citizenship certificate urgently (we no longer issue citizenship cards), or
• search of citizenship records urgently

Canadian passport

• Provide the Passport No. / N^o de passport
• You can find this number on your passport information page, on the top right corner, or on the bottom left corner
• It has 8 characters and includes letters and numbers in this order:
  • begins with 2 letters, and
  • ends in 6 numbers.

Confirmation of permanent residence (IMM 5292 or IMM 5688)

• Provide the Document No.
• It has 10 characters and includes letters and numbers in this order:
  • begins with the letter T, and
  • ends in 9 numbers.

Permanent resident card

• Provide the ID No. / N^o ID.
• It has 8 numbers in this order:
  • begins with 4 numbers and a hyphen, and
  • ends in 4 numbers.

Record of landing (IMM 1000)

• Only use this document as your proof of status in Canada document if you didn’t receive a permanent resident card.
• Provide your Record of Landing number
• It starts with a W, followed by nine numbers.

Secure certificate of Indian status

• Provide the Registration No. / N^o d’inscription
  • It has 10 numbers.

I filled out the interest to sponsor form, but haven’t received anything yet. What should I do?

After you successfully submitted the interest to sponsor form, you saw a page with your confirmation number. Keep this number for your records. You can use it later to find out if you’re invited.

We also sent you an email to confirm that we received your interest to sponsor form. You should have received it within 24 hours of submitting the form.

If you didn’t receive our email even though you saw a confirmation screen saying that you successfully submitted the form:

• check the same email account you used on the interest to sponsor form
• check the junk mail folder to see if the email from us is there

If you gave us the wrong email address

If you think you may have entered your email address incorrectly in the interest to sponsor form, ask us to update it. We need your correct email address to contact you when we start inviting potential sponsors to submit a complete application.

Invitations to apply

We’ll start sending invitations to apply after we review the submissions and remove duplicates. We’ll only send you an email if we invite you to submit a complete application.

We’ll announce when we start emailing potential sponsors on our

• website
• Twitter account
• Facebook page

How will I know if I was invited to apply to sponsor my parents and grandparents?

If you’re invited to apply, we’ll send you an email to let you know.

Also, we post the status of each confirmation number on our website when we send out invitations to apply. Everyone who submits an interest to sponsor form gets a confirmation number. Look up your confirmation number to find out if you’re invited to apply.

If you aren’t invited to apply

If you’d like your parents and grandparents to come to Canada, they may be eligible to apply for a super visa which could let them

• stay in Canada for up to 2 years at a time
• apply to extend their stay by up to 1 year at a time

I have a confirmation number. Am I guaranteed to get invited to sponsor my parents and grandparents?

No. After the form closes, we review submissions and remove duplicates. We’ll invite potential sponsors to submit a complete application in the same order we received the interest to sponsor forms online.

When we invite a group of potential sponsors to submit a complete application, we call this a round of invitations. Depending on the number of complete applications we receive, we may do more than 1 round of invitations.

Not everyone who’s invited to apply submits a complete application by the deadline specified in their invitation. Because of this, we have to accept more interest to sponsor form submissions than the number of applications we’ll accept.

For 2020, we’ll invite enough sponsors to receive 10,000 complete applications.

If you have a confirmation number, don’t prepare your application before you’re invited to submit a complete application. We post the status of each invitation on our website every time we do a round of invitations. Look up your confirmation number to find out if you’re invited to apply.

If you’d like your parents and grandparents to come to Canada, the super visa is another option. Your parents and grandparents may be eligible to apply for a super visa to stay in Canada for up to 2 years at a time.

I was invited to submit an application to sponsor my parents and grandparents. What do I do next?

If we emailed you an invitation to sponsor your parents or grandparents, follow the steps sent in the email.

Make sure you:

• read the instruction guide and complete the application package
• pay your fees
• send us your complete application

We must receive your complete application package before the deadline specified in your invitation. This mean we have received the application before this date.

Avoid using outdated forms: don’t prepare your application before you get an invitation.

Your application will be returned to you if:

• it’s incomplete
• fees are missing
• we receive it past the deadline specified in your email
• you weren’t invited to apply
• we can’t match the information in your application with the information you provided in your interest to sponsor form

What proof do I need for changes to my information after I was invited to apply to sponsor my parents?

If the information on your application won’t match what you entered in the interest to sponsor form, you’ll need to

• complete your application with the updated information and
• include a letter explaining any changes, as well as proof of those changes

For an address change

Proof could include

• a copy of a bill with your name and new address on it
• a copy of a new driver’s license with your new address on it
• a rental agreement
• the deed to a home

You should include as much information to support your claim as you can.

For a name change

If your name is different on your status in Canada document (citizenship certificate, PR card, etc.) than on your other supporting documents (like your birth certificate), you should include

• proof that explains the name change, like
  • legal documents you submitted to change your name
  • confirmation documents showing your name was legally changed
  • marriage or divorce certificates
• a letter of explanation

You should apply under the name that's printed on your status in Canada document.

What if my birth certificate is different from other documents (or I don’t have one)?

That depends on what’s different and why.

If my parent’s or grandparent’s name isn’t the same on my birth certificate as on other documents

We need proof that the person you want to sponsor is related to you.

If your birth certificate doesn’t clearly show this

• give an equivalent document that shows the relationship and
• include a letter of explanation about why you’re sending it

You should also include a copy of your birth certificate.

If I got married and now use my spouse's last name

If your name is different on newer documents because you got married, you should include

• proof that explains the name change and
• a letter of explanation

If there’s incorrect information on my birth certificate

If details in your application don’t match your identity documents (like your birth certificate), include

• a written explanation of why they don’t match
• any supporting documents you have to prove you’re giving us accurate information in your application

If I don’t have a birth certificate

Sponsors normally need a birth certificate as proof of the relationship with their parents. You should apply for a certified copy of your birth certificate if you don’t have one.

If you can’t get a birth certificate from your birth country, you can give an equivalent document from that country along with a letter explaining why your birth certificate isn’t available.

I was invited to apply to sponsor my parents, but didn’t get an email confirmation. How do I get it?

If you didn’t get our email confirmation screen and the tool says you were invited:

• check the same email account you used on the interest to sponsor form
• check the junk mail folder to see if the email from us is there

If we couldn’t send an invitation through email, we’ll send it by mail, so you should check your mailbox as well.

If you try all these things and still don’t have an invitation, use the web form to ask for one. Include your confirmation number so we can look into it.

Who can be my co-signer on my application to sponsor my parents and grandparents?

To help you meet the income requirement to sponsor your parents and grandparents, your co-signer can be your:

• spouse or
• common-law partner
  • If your common-law partner is your co-signer, you’ll have to submit a form to confirm your common-law status (PDF, 637 KB) with your application.

Regardless of how long you’ve been married or in a common-law relationship:

• your spouse or common-law partner can be your co-signer
• your co-signer must provide proof of income for the last 3 taxation years before the date of your application

As your co-signer, your spouse or common-law partner must:

• meet the same eligibility requirements as you, the sponsor
• agree to, for a period of time, financially take care of and provide for the basic needs of the persons you’re sponsoring

You and your co-signer are equally liable if these obligations aren’t performed.

On my sponsorship application, what does current or previous undertaking mean?

Current undertaking: Refers to the sponsorship application you are currently preparing.

Previous undertakings: Refers to sponsorship applications you are or were involved with, either as a sponsor or co-signer, where the applicants were granted permanent residence as a result of the application.

Applications that were returned, rejected or never submitted are not considered as “previous undertakings”.

Undertaking still in effect:

• The sponsorship application was approved,
• the persons you sponsored or co-signed for became permanent residents as a result of the sponsorship application, and
• The undertaking has not yet expired.

Undertaking not yet in effect:

• You are in the process of submitting another sponsorship application or a sponsorship application you submitted is being processed,
• The persons you are sponsoring are not yet permanent residents,
• Depending on the decision on your application, you might become financially responsible for the persons included in the sponsorship.

Can I use a courier service to submit my application to sponsor my parents and grandparents?

Yes, you can submit your application using any local or major courier services. They will help you track your application. You can also use regular mail.

You can’t hand-deliver your package or use non-courier delivery services, such as taxi companies.

Applications must be individually packaged.

Make sure your courier service:

• has a waybill or a tracking number,
• delivers your application at the courier address, and
• gets us to sign the waybill to prove your application was delivered. This way, you can track your package.

What is a complex family sponsorship application?

If your application is complex, it may take us longer than normal processing times to process your application.

Your application may be more complex if:

• the contact information on file (address, telephone, email) is outdated and we can’t contact you or a family member
• we requested more documents and they weren’t submitted on time, or at all
• your dependant(s) turned 18 since you applied
• you added dependant(s) to your application since you applied
• your dependant(s) got married and/or had children of their own since you applied
• you provided legal documents to confirm a change to your marital status, or about child custody
• you or your family member were asked to resubmit a medical exam because one expired (exams for every person must all be valid at the same time)
• you or a family member were asked to appear for an interview
• you or a family member might not be eligible
• background checks are still in progress for you or your family members

How do I pay for my application to sponsor a parent or grandparent?

See Pay your fees to learn how you can pay your fees. Your payment options will depend on :

• where are you are paying from, and
• what you are paying for.

Can I hand-deliver my application to sponsor a parent or grandparent?

No. You can’t deliver your application to sponsor a parent or grandparent in person. The processing office is not open to the public and we don’t accept in-person deliveries.

Find out how to mail us your application.

On the interest to sponsor form I only mentioned one parent. Can I now apply to sponsor them both?

You can apply to sponsor both parents (or both grandparents) under the same confirmation number if

• you were invited and
• you meet the income cut-off needed to sponsor both of them

You should also include a letter explaining why you’re sending applications for both your parents or grandparents when only one was on your interest to sponsor form. 

We don’t accept multiple applications in one package. If you’re sending more than one application, you need to send them separately.

Note, if you are applying to sponsor parents and grandparents, send a separate application package for parents and for grandparents.

Will you refuse my application if I put a different parent than on my interest to sponsor form?

It doesn’t matter which one you put as the principal applicant on the application. We won’t refuse it for this reason.

Do I need a marriage certificate for my parents/grandparents sponsorship application?

In most cases, you need to include a marriage certificate to prove your parents’ or grandparents’ relationship. There are a few exceptions:

• If one parent is deceased

  You should include a letter explaining the situation. In the case of a deceased parent, you would include their death certificate.

• If your parents don’t have a marriage certificate

  If you can’t get one, include a detailed explanation as to why you can’t.

• If your parents divorced some time ago and you don’t know where the parent you’re not sponsoring is

  If your parents are divorced, you can include a notarized divorce certificate to prove one parent is not a dependant of the other. A processing officer may ask you for more information later.

Including all the documents we ask for will help make sure your application isn’t

• delayed in processing or
• returned to you as incomplete

I’m sponsoring my parent. I don’t know where their separated spouse is. How do I apply?

In general, dependants need to complete Schedule A [eIMM 5669] whether they’ll come to Canada or not.

If you can’t get a signature, or other information for the separated parent, you can leave those sections blank.

When you apply, include a written explanation to tell us why you couldn’t get this information. This will let us know you didn’t forget to fill it out.

If the officer who processes your application needs more information, they’ll contact you.

Do I include time on parental leave in my employment history for sponsoring my parents?

When filling out your financial evaluation form (IMM5768), you need to fill out your employment history. Since you’re still employed during parental leave, you can include that time in the employment period for that employer (question 14).

You should list your total income for the entire employment period, not just your annual income.

What do I put for the date of birth (or death) of my family member if I don’t know it?

If you don’t know the complete date, or if it’s in the 1800s, enter 1900 in the space for the unknown year, and 01 for the month or day. This will let you validate the form.

You should also attach a letter of explanation that says why you don’t have the information needed to fill in the complete date.

How long am I financially responsible for the family member or relative I sponsor?

To become a sponsor, you must promise to financially take care of the persons you are sponsoring for a period of time. We call this promise an undertaking.

The “length of undertaking” is the time period you’re financially responsible for the person you sponsor. It starts on the day the person you sponsor becomes a permanent resident.

The length of undertaking depends on:

• the age of the person you sponsor
• their relationship to you, and
• Where you live. The length of undertaking for residents of Quebec is slightly different

You are still financially responsible even if:

• Your relationship with the person you sponsored changes (for example, divorce or separation).
• The person you sponsored becomes a Canadian citizen.
• Your financial situation gets worse (for example, job loss or debt).
• You sent us a request to withdraw your sponsorship application and we received it after the person you sponsored has become a permanent resident.

The length of undertaking changed on October 24, 2017, to match the new age limit for dependent children. It went from “under 19” to “under 22.”

My courier did not deliver my PGP application to your PO Box. What should I do?

In general, many couriers don’t deliver to PO Boxes. But some do and they’ll know where to deliver applications addressed to our PO Box.

You can tell the courier company that the PO Box is linked with a physical address. You’ll have to use a courier company who will do deliveries without a signature.

If you see a different address on your tracking slip, your application may still have been delivered to the right place. In this case, you can do an internet search on the name that signed for your package to verify it’s one of the companies that sort and scan our packages.

You should contact your courier service to confirm that they delivered the package to the right address.

If your courier service confirms they made a mistake and, because of this, you could not submit your application to sponsor your parents and grandparents on time, you can:

• get a letter from the courier service acknowledging their mistake
• include that letter with your application and submit it again

Find out more about how to apply to sponsor your parents and grandparents.

How can I quickly get information about my Canadian citizenship to sponsor parents/grandparents?

If you’re sponsoring your parents or grandparents and you don’t have your citizenship certificate, you can apply urgently for a:

• citizenship certificate, or
• search of citizenship records