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Passport services at all Service Canada offices are suspended until further notice

If you need to travel urgently, you can get passport services if you

  • have a serious illness
  • must tend to the serious illness or death of someone you know
  • will have financial problems from the loss of a job or business
    • If you’ve made plans to travel that are at risk, this doesn’t count as a reason for urgent passport services.
  • must travel for humanitarian reasons
    • This must be supported by the organization you work with.

You must wait to submit your passport application if

  • you don’t meet the criteria for urgent travel
  • you’re experiencing symptoms such as coughing, difficulty breathing or a fever
  • you’re in self-isolation

To get urgent passport services, fill out the e-form or call the Service Canada Passport Call Centre at 1-800-567-6868.

If you’re abroad and need urgent passport services, contact the nearest Canadian embassy or consulate.

Find out how you’re affected by coronavirus (COVID-19)

You can apply in person at any of our passport service locations.

Before you visit a location make sure

  • it offers the services you need
  • it’s open

To apply by mail, send your application to our mailing address.

Passport offices and Service Canada receiving agents will be closed on

  • January 1, 2020
  • April 10, 2020
  • April 13, 2020
  • May 18, 2020
  • June 24, 2020 (Quebec only)
  • July 1, 2020
  • August 3, 2020 (except Quebec)
  • September 7, 2020
  • October 12, 2020
  • November 11, 2020
  • December 25 and 26, 2020

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