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We’re experiencing high call volumes. You may experience long wait times. If your request is not urgent, or you have general questions

If you need to contact us

Avoid non-essential travel outside Canada until further notice. If you can’t avoid it, follow our official travel advice and advisories to protect yourself and your family while outside Canada.

To apply by mail, send your application to our mailing address. Walk-in services are available, depending on the capacity of the location. To avoid long wait times at a passport location, book an in-person appointment.

Passport offices and Service Canada Centres will be closed on these dates
  • January 1, 2021
  • April 2, 2021
  • April 5, 2021
  • May 24, 2021
  • June 24, 2021 (Quebec only)
  • July 1, 2021
  • August 2, 2021 (except Quebec)
  • September 6, 2021
  • September 30, 2021
  • October 11, 2021
  • November 11, 2021
  • December 25, 2021
  • December 27 and 28, 2021

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