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I can’t provide a document listed on the checklist. What should I do?

If you don’t submit a required document listed on the checklist, your application could be returned to you.

Sometimes, situations beyond your control (war or natural disasters) can prevent you from getting a document.

If you can’t provide a document, include a letter with your application. In your letter, explain why you can’t get the required document.

Please include the letter in your application package, in place of the required document. We’ll review your letter of explanation when we process your application.

See also What must I do if I cannot get a police certificate for my immigration application?


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