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What does my family sponsorship application status mean?

Choose your application type:

Application tracker

There’s a new way(opens in a new tab)  to check the status of your sponsorship application.

To access your account, you need one of these web browsers:

In the account, you’ll see

Updates to your application status will only show up after you get an acknowledgement of receipt (AOR) letter or email.

  • You’ll get an AOR after we get your application and check that it’s complete.
  • Until then, you may be able to see
    • the date we got the application
    • your contact information

Overall status

At the top of the page, you’ll see one of these statuses:

  • “Received” means we got your application and we’re checking if it’s complete.
  • In progress” means we’re still reviewing your application.
  • Closed” means
    • we’ve approved your application
    • we refused your application, or
    • you withdrew (cancelled) or abandoned your application

We’ll contact you before we close your application.

Application history

This shows all updates to your application.

Application tracker

There’s a new way(opens in a new tab)  to check the status of your application for permanent residence.

To access your account, you need one of these web browsers

In the account, you’ll see

Updates to your application status will only show up after you get an acknowledgement of receipt (AOR) letter or email.

  • You’ll get an AOR after we get your application and check that it’s complete.

Until then, you may be able to see

  • the date we got your application
  • the name of the sponsor
  • your contact information

Overall status

At the top of the page, you’ll see one of these statuses:

  • “Received” means we got your application and we’re checking if it’s complete.
  • In progress” means we’re still reviewing your application.
    • You can also see the progress for each section of your application.
  • Closed” means
    • we’ve approved your application
    • we refused your application, or
    • you withdrew (cancelled) or abandoned your application

We’ll contact you before we close your application.

Your next steps

In this section, we’ll let you know if we need more information or documents from you. For example, we may ask you to

  • send us police certificates or passports
  • ask you to pay fees or give biometrics

Be sure to check the “Your next steps” section regularly.

Details about the application

You’ll see 4 sections of your application that we need to review:

Each section can have one of these status:

  • “Not started” means we haven’t started reviewing this section.
  • Waiting on you” means we need more information or documents from you.
  • In progress” means we’re still reviewing the section.
  • Completed” means we finished reviewing that section of your application.

Biometrics collection can have one of these statuses:

  • “Not requested yet” means we haven’t asked you for biometrics yet.
  • “Requested” means we’ve asked you for your biometrics.
  • Received” means we got the biometrics you sent us.
  • “Not required” means you don’t have to do your biometrics.

Application history

This shows all updates to your application.

Application tracker

There’s a new way(opens in a new tab)  to check the status of your client’s applications to sponsor spouses/partners/dependent children.

To access your account, you need one of these web browsers:

In the account, you’ll see

Updates to the application status will only show up after we send an acknowledgement of receipt (AOR) letter or email.

  • Your client will get an AOR after we get the application and check that it’s complete.

Until then, you can still see

  • the date we got the application
  • the name of the sponsor and relationship to applicant
  • the sponsor’s contact information

Overall status

At the top of the page, you’ll see one of these statuses:

  • “Received” means we got the application and we’re checking if it’s complete.
  •  “In progress” means we’re still reviewing the application.
  • Closed” means
    • we’ve approved the application
    • we refused the application, or
    • your client withdrew (cancelled) or abandoned the application

We’ll contact you before we close an application.

Details about the application

You’ll see 4 sections of your application that we need to review:

Application history

This shows all updates to your application.

Each section can have one of these statuses:

  • “Not started” means we haven’t started reviewing this section.
  • Waiting on you” means we need more information or documents from you.
  • In progress” means we’re still reviewing the section.
  • Completed” means we finished reviewing that section of the application.

Biometrics collection can have one of these statuses:

  • “Not requested yet” means we haven’t asked you for biometrics yet.
  • “Requested” means we’ve asked you for biometrics.
  • Received” means we got the biometrics you sent us.
  • “Not required” means you don’t have to send biometrics.

Client Application Status tool

Updates to your application status will only show up after you get an acknowledgement of receipt (AOR) letter or email.

  • You’ll get an AOR after we get your application and check that it’s complete.

When you check your application status for your sponsorship application, you’ll see one of these status updates:

Received

“Received” means your application is ready to be processed and you

  • answered all the questions on the form
  • sent all the required documents
  • paid the fees

It may be several weeks between when we get your application and it’s ready to be processed.

In process

“In process” means we started processing your application.

If we need more information from you before we make a decision, we’ll contact you.

Decision made

“Decision made” means we either approved or refused your application.

If we approved your application, we’ll contact you and tell you what to do next.

If we refused your application, we’ll send you a letter explaining why.


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