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Help Centre what do you need help with?

I need to add more than 1 file to my online application, but there is only 1 field to upload documents. What can I do?

You need to combine all your documents into 1 file.

You can only upload 1 file per field. If you try to upload multiple files in the same field, only 1 will be saved.

How to combine documents

PDFs and images

There are websites and apps that you can use to combine your files into 1 document.

We can’t guarantee the security of these third-party tools. Use them at your own risk.

Text documents

Copy the text from all files into 1 document. If you’re including photos, use the “Insert picture” function instead of “Copy/Paste”.

How to make your file size smaller

Once you’ve combined all your files, you’ll need to make sure your file doesn’t go over the file size limit. The maximum file size for most applications is 4 MB. For the IRCC Portal, the maximum size is 2 MB.

If your file is too large, you can

  • use a third-party tool to compress it
  • print as a PDF in Microsoft Word, selecting “Minimum size” under “Optimize for”
  • re-scan your document at a lower resolution (96 dots per inch [DPI])

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